{"id":24999,"date":"2021-01-21T16:15:18","date_gmt":"2021-01-21T14:15:18","guid":{"rendered":"https:\/\/www.mailsoar.com\/?page_id=24999"},"modified":"2026-09-20T17:29:06","modified_gmt":"2026-09-20T15:29:06","slug":"cgv","status":"publish","type":"page","link":"https:\/\/www.mailsoar.com\/fr\/cgv\/","title":{"rendered":"CGV MailSoar"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-left\" style=\"margin-top:var(--wp--preset--spacing--80)\">MAILSOAR <b>CONDITIONS G\u00c9N\u00c9RALES DE VENTE<\/b><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente font partie int\u00e9grante du Contrat conclu entre la soci\u00e9t\u00e9 MAILSOAR, soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e \u00e0 associ\u00e9 unique au capital de 10 000 euros, immatricul\u00e9e au Registre du Commerce et des Soci\u00e9t\u00e9s de Lyon sous le num\u00e9ro RCS 884 139 544, dont le si\u00e8ge social est situ\u00e9 558 Chemin du Panorama, 69300 Caluire-et-Cuire, France (ci-apr\u00e8s le \u00ab <b>Prestataire<\/b> \u00bb ou la Soci\u00e9t\u00e9 \u00ab <b>MAILSOAR<\/b> \u00bb, num\u00e9ro SIRET 884 139 544 00016, num\u00e9ro de TVA intracommunautaire : FR10884139544) et le Client (ci-apr\u00e8s le \u00ab <b>Client<\/b> \u00bb, et ensemble avec MAILSOAR les \u00ab <b>Parties<\/b> \u00bb ou individuellement une \u00ab <b>Partie<\/b> \u00bb).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La Soci\u00e9t\u00e9 MAILSOAR est sp\u00e9cialis\u00e9e dans l\u2019assistance, le conseil et l\u2019accompagnement de ses Clients dans le domaine informatique, et plus particuli\u00e8rement dans le domaine de la d\u00e9livrabilit\u00e9 des Campagnes d\u2019Emailing r\u00e9alis\u00e9es par ses Clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client a eu acc\u00e8s \u00e0 l\u2019ensemble des informations qu\u2019il juge n\u00e9cessaires, notamment relatives aux Services fournis par la Soci\u00e9t\u00e9 MAILSOAR. Le Client est seul responsable de l\u2019ad\u00e9quation des Services propos\u00e9s par la Soci\u00e9t\u00e9 MAILSOAR \u00e0 ses besoins. En tout \u00e9tat de cause, le Client d\u00e9clare et reconna\u00eet que les Services propos\u00e9s par la Soci\u00e9t\u00e9 MAILSOAR correspondent et sont en ad\u00e9quation avec ses besoins et ses attentes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente s\u2019appliquent pendant toute la dur\u00e9e du Contrat (tel que d\u00e9fini ci-dessous).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>1. Documents contractuels<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le \u00ab <b>Contrat<\/b> \u00bb d\u00e9signe l\u2019ensemble constitu\u00e9 des documents suivants, par ordre hi\u00e9rarchique d\u00e9croissant :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le Devis (ou Proposition Commerciale) \u00e9mis par MAILSOAR et sign\u00e9 par le Client ;<\/li>\n\n\n\n<li>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de la Soci\u00e9t\u00e9 MAILSOAR ;<\/li>\n\n\n\n<li>Le cas \u00e9ch\u00e9ant, tout autre document dont les Parties ont express\u00e9ment convenu par \u00e9crit qu\u2019il fait partie int\u00e9grante du Contrat (\u00e0 titre d\u2019exemple et sans que cette liste soit exhaustive, tout \u00e9ch\u00e9ancier de prix ou calendrier sp\u00e9cifique de r\u00e9alisation des Services).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Les documents \u00e9num\u00e9r\u00e9s ci-dessus constituent l\u2019int\u00e9gralit\u00e9 de l\u2019accord entre les Parties (<i>c\u2019est-\u00e0-dire<\/i> le Contrat) relatif \u00e0 l\u2019objet du Contrat. Ils remplacent et annulent toutes les d\u00e9clarations, n\u00e9gociations, engagements, communications orales ou \u00e9crites, acceptations et accords ant\u00e9rieurs entre les Parties portant sur le m\u00eame objet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Contrat pr\u00e9vaut sur tout autre document et, notamment, sur les documents du Client, y compris ses conditions d\u2019achat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Contrat ne peut \u00eatre modifi\u00e9 que par voie d\u2019avenant \u00e9crit sign\u00e9 entre les Parties par un repr\u00e9sentant d\u00fbment habilit\u00e9, sauf dans les cas express\u00e9ment vis\u00e9s \u00e0 l\u2019article 13.4 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute r\u00e9f\u00e9rence \u00e0 un document, une norme, une disposition l\u00e9gislative, un code ou tout autre document s\u2019entend de ce document, de cette norme, de cette disposition l\u00e9gislative ou de ce code tel que modifi\u00e9 ou mis \u00e0 jour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>2. D\u00e9finitions<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour l\u2019application des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente, tous les termes commen\u00e7ant par une majuscule (au singulier comme au pluriel) figurant dans les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente, et plus g\u00e9n\u00e9ralement dans le Contrat, lorsqu\u2019ils ne sont pas d\u00e9finis dans le corps des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente, ont la d\u00e9finition suivante :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Client(s)<\/b> \u00bb d\u00e9signe un (ou, le cas \u00e9ch\u00e9ant, plusieurs) Client(s) de MAILSOAR. Un Client est une personne physique ou morale ayant sign\u00e9 un Contrat avec MAILSOAR pour les besoins de son activit\u00e9 professionnelle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Donn\u00e9es<\/b> \u00bb d\u00e9signe tout type de donn\u00e9es et\/ou d\u2019informations, de quelque nature que ce soit, transmises et\/ou communiqu\u00e9es par quelque moyen que ce soit, et\/ou auxquelles l\u2019une des Parties donne acc\u00e8s \u00e0 l\u2019autre Partie, sur quelque support que ce soit, dans le cadre du Contrat et pour les besoins de la r\u00e9alisation des Services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Campagne(s) d\u2019Emailing<\/b> \u00bb d\u00e9signe les campagnes d\u2019emailing r\u00e9alis\u00e9es par le Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Conditions G\u00e9n\u00e9rales de Vente<\/b> \u00bb d\u00e9signe les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Infrastructure<\/b> \u00bb d\u00e9signe les logiciels utilis\u00e9s par le Client pour les besoins de ses Campagnes d\u2019Emailing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>MAILSOAR<\/b> \u00bb ou \u00ab <b>Prestataire<\/b> \u00bb d\u00e9signe la soci\u00e9t\u00e9 MAILSOAR, soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e \u00e0 associ\u00e9 unique au capital de 10 000 euros, immatricul\u00e9e au Registre du Commerce et des Soci\u00e9t\u00e9s de Lyon sous le num\u00e9ro RCS 884 139 544, dont le si\u00e8ge social est situ\u00e9 558 Chemin du Panorama, 69300 Caluire-et-Cuire, France.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Partenaire(s)<\/b> \u00bb d\u00e9signe tout partenaire ou prestataire de MAILSOAR intervenant de quelque mani\u00e8re que ce soit dans le cadre du Contrat, notamment \u00e0 des fins techniques et\/ou op\u00e9rationnelles, aux c\u00f4t\u00e9s de MAILSOAR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Devis<\/b> \u00bb (ou \u00ab <b>Proposition Commerciale<\/b> \u00bb) d\u00e9signe le devis ou la proposition commerciale adress\u00e9(e) par MAILSOAR au Client, \u00e0 la demande de ce dernier, portant sur les Services objets du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Service(s)<\/b> \u00bb d\u00e9signe l\u2019ensemble des services fournis par MAILSOAR au titre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Tiers<\/b> \u00bb d\u00e9signe toute personne autre que le Prestataire et\/ou le Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>3. Objet du Contrat<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente ont pour objet de d\u00e9finir les droits et obligations des Parties au titre du Contrat, ainsi que les modalit\u00e9s d\u2019ex\u00e9cution du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>4. Conclusion du Contrat<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>4.1<\/b> Le Client d\u00e9clare et reconna\u00eet que le Devis ou la Proposition Commerciale lui a \u00e9t\u00e9 adress\u00e9(e) par MAILSOAR \u00e0 sa demande, et que les Services qui y sont vis\u00e9s, selon le cas au prix convenu et pour la dur\u00e9e indiqu\u00e9e, correspondent \u00e0 ceux qu\u2019il a choisis apr\u00e8s que MAILSOAR les lui a pr\u00e9sent\u00e9s et apr\u00e8s avoir \u00e9chang\u00e9 avec MAILSOAR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client reconna\u00eet avoir pris connaissance de l\u2019int\u00e9gralit\u00e9 du Contrat pr\u00e9alablement \u00e0 sa signature, et notamment des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La signature du Devis ou de la Proposition Commerciale emporte l\u2019acceptation pleine et enti\u00e8re, sans r\u00e9serve, des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente par le Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>4.2<\/b> Le Client signe le Contrat par le biais d\u2019une proc\u00e9dure \u00e9lectronique mise en place par MAILSOAR ou \u00e0 distance, par \u00e9change d\u2019emails. \u00c0 ce titre, les Parties reconnaissent que tous les documents \u00e9chang\u00e9s entre elles et sign\u00e9s par voie \u00e9lectronique ou par \u00e9change d\u2019emails sont r\u00e9put\u00e9s authentiques entre elles, au m\u00eame titre que des exemplaires papier sign\u00e9s et \u00e9chang\u00e9s en main propre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les Parties reconnaissent que le proc\u00e9d\u00e9 technique de signature \u00e9lectronique mis en \u0153uvre permet de garantir et de constituer la preuve : (i) de l\u2019identification du signataire du document, (ii) de la pr\u00e9servation de l\u2019int\u00e9grit\u00e9 de son contenu, (iii) de la pr\u00e9servation de la confidentialit\u00e9 des Donn\u00e9es et contenus et (iv) de l\u2019horodatage de l\u2019envoi et de la r\u00e9ception.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les Parties renoncent express\u00e9ment \u00e0 contester la recevabilit\u00e9, la validit\u00e9 et la force probante de la signature \u00e9lectronique. Elles reconnaissent \u00e9galement que les documents sign\u00e9s \u00e9lectroniquement seront admis comme originaux devant les juridictions et feront preuve de leur contenu, cette preuve \u00e9tant recevable, valable et opposable entre les Parties de la m\u00eame mani\u00e8re, dans les m\u00eames conditions et avec la m\u00eame force probante qu\u2019un document rev\u00eatu d\u2019une signature manuscrite, conform\u00e9ment aux articles 1366 \u00e0 1368 du Code civil.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le certificat de signature \u00e9lectronique est mis \u00e0 la disposition des Parties sur demande \u00e9crite du Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les Parties peuvent \u00e9galement signer le Contrat sur support papier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>4.3<\/b> Le Client accepte et reconna\u00eet que MAILSOAR est en droit de refuser de faire b\u00e9n\u00e9ficier le Client du ou des Service(s) objet(s) du Contrat sign\u00e9, notamment dans le cas o\u00f9 MAILSOAR aurait des doutes raisonnables et\/ou l\u00e9gitimes quant \u00e0 l\u2019exactitude et\/ou la v\u00e9racit\u00e9 des informations communiqu\u00e9es par le Client lors de sa souscription au(x) Service(s), et notamment quant \u00e0 son identit\u00e9 et\/ou \u00e0 ses droits sur les Donn\u00e9es objets du Contrat. Dans un tel cas, MAILSOAR pourra r\u00e9silier le Contrat selon les modalit\u00e9s pr\u00e9vues \u00e0 l\u2019article 9 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>4.4<\/b> Dans le cas o\u00f9 le Client souhaite b\u00e9n\u00e9ficier des Services de MAILSOAR pour plusieurs soci\u00e9t\u00e9s (ou entit\u00e9s qui lui sont, le cas \u00e9ch\u00e9ant, affili\u00e9es), le Client conclut un Contrat avec MAILSOAR pour chaque soci\u00e9t\u00e9 (ou entit\u00e9) concern\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>5. Services fournis par MailSoar<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MAILSOAR fournit essentiellement \u00e0 ses clients des Services d\u2019assistance, de conseil et d\u2019accompagnement dans la mise en \u0153uvre et l\u2019am\u00e9lioration de la d\u00e9livrabilit\u00e9 de leurs Campagnes d\u2019Emailing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MAILSOAR n\u2019accorde au Client aucune garantie autre que celles \u00e9ventuellement pr\u00e9vues aux pr\u00e9sentes Conditions G\u00e9n\u00e9rales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En tout \u00e9tat de cause, il est express\u00e9ment convenu entre les Parties, et accept\u00e9 par le Client, que MAILSOAR est tenue d\u2019une obligation g\u00e9n\u00e9rale de moyens dans le cadre du ou des Service(s) qu\u2019elle fournit au titre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cons\u00e9quence, le Client accepte et reconna\u00eet express\u00e9ment que MAILSOAR n\u2019est tenue d\u2019aucune obligation de r\u00e9sultat \u00e0 son \u00e9gard, notamment mais non exclusivement quant \u00e0 la d\u00e9livrabilit\u00e9 de ses Campagnes d\u2019Emailing ou \u00e0 l\u2019atteinte de ses objectifs marketing ou commerciaux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LE CLIENT ACCEPTE ET RECONNA\u00ceT QUE LES SERVICES FOURNIS PAR MAILSOAR CONSISTENT ESSENTIELLEMENT EN UN ACCOMPAGNEMENT ET DES CONSEILS VISANT \u00c0 AM\u00c9LIORER LA D\u00c9LIVRABILIT\u00c9 DE SES CAMPAGNES D\u2019EMAILING.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client accepte et reconna\u00eet que MAILSOAR ne peut garantir la d\u00e9livrabilit\u00e9 des Campagnes d\u2019Emailing r\u00e9alis\u00e9es par le Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MAILSOAR ne r\u00e9alise pas de Campagnes d\u2019Emailing au nom et\/ou pour le compte de ses Clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il appartient au Client d\u2019acqu\u00e9rir et d\u2019obtenir, \u00e0 ses frais, l\u2019ensemble des droits, licences et autorisations n\u00e9cessaires, de quelque nature que ce soit, pour les besoins de son activit\u00e9. MAILSOAR ne fournit et\/ou ne met \u00e0 la disposition du Client, de quelque mani\u00e8re que ce soit, aucun moyen mat\u00e9riel ou immat\u00e9riel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>6. Prix des Services et paiement<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>6.1<\/b> <b>Pr\u00e9ambule<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le prix de chaque Service choisi par le Client est indiqu\u00e9 sur le Devis (ou la Proposition Commerciale) adress\u00e9(e) par MAILSOAR \u00e0 la demande du Client ; il peut s\u2019agir d\u2019un tarif horaire ou d\u2019un forfait mensuel. Le prix des Services est indiqu\u00e9 en euros hors taxes et est payable en euros.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>6.2<\/b> <b>Modalit\u00e9s de paiement<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client s\u2019engage \u00e0 r\u00e9gler \u00e0 MAILSOAR le prix des Services auxquels il a souscrit par virement bancaire, pr\u00e9l\u00e8vement ou carte bancaire, \u00e0 r\u00e9ception de la facture correspondante et au plus tard dans les quinze (15) jours ouvr\u00e9s suivant la r\u00e9ception de chaque facture. Les factures sont \u00e9mises, pour la premi\u00e8re, au d\u00e9but de la mission de MAILSOAR, puis, en tout \u00e9tat de cause, en d\u00e9but de mois, le paiement \u00e9tant effectu\u00e9 d\u2019avance par le Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chaque facture mentionne le prix des Services en euros hors taxes, ainsi que la Taxe sur la Valeur Ajout\u00e9e (TVA) l\u00e9galement applicable au jour de l\u2019\u00e9mission de la facture ou, le cas \u00e9ch\u00e9ant, l\u2019exon\u00e9ration dont b\u00e9n\u00e9ficie le Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si un pr\u00e9l\u00e8vement a \u00e9t\u00e9 mis en place entre les Parties, celui-ci interviendra au d\u00e9but de chaque mois, \u00e0 terme \u00e9chu. Tous les frais li\u00e9s au paiement par le Client (ou au refus de paiement ou de pr\u00e9l\u00e8vement) sont \u00e0 la charge du Client. \u00c0 ce titre, le Client s\u2019engage \u00e0 veiller \u00e0 ce que son compte bancaire soit suffisamment approvisionn\u00e9. Si, en ex\u00e9cution du Contrat, une op\u00e9ration est refus\u00e9e pour quelque raison que ce soit, le Client s\u2019engage \u00e0 rembourser \u00e0 MAILSOAR les frais qui pourraient lui \u00eatre factur\u00e9s, ainsi que tous les frais li\u00e9s au paiement refus\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MAILSOAR attire l\u2019attention du Client sur le fait qu\u2019en cas d\u2019incident de paiement (quelle qu\u2019en soit la cause et\/ou l\u2019origine, d\u00e8s lors qu\u2019elle n\u2019est pas imputable \u00e0 MAILSOAR, et qui aurait pour cons\u00e9quence le non-encaissement par MAILSOAR d\u2019une somme due au titre du Contrat), MAILSOAR sera en droit de suspendre le ou les Service(s) souscrit(s) par le Client au titre du Contrat, sans que le Client puisse se pr\u00e9valoir d\u2019un quelconque pr\u00e9judice \u00e0 l\u2019encontre de MAILSOAR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MAILSOAR attire \u00e9galement l\u2019attention du Client sur le fait que la suspension des Services n\u2019\u00e9quivaut pas \u00e0 la r\u00e9siliation du Contrat vis\u00e9e \u00e0 l\u2019article 9 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>6.3<\/b> <b>Facturation et p\u00e9nalit\u00e9s de retard<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les factures \u00e9mises par MAILSOAR sont d\u00e9mat\u00e9rialis\u00e9es et adress\u00e9es au Client par email, soit par MAILSOAR, soit par un Partenaire de MAILSOAR. Les factures sont archiv\u00e9es par MAILSOAR conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sauf autorisation expresse de MAILSOAR, les sommes dues ne peuvent en aucun cas faire l\u2019objet d\u2019une r\u00e9duction, que ce soit par voie de compensation, de demande reconventionnelle, d\u2019ajustement ou de toute autre mani\u00e8re.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les Parties conviennent express\u00e9ment que la ou les facture(s) \u00e9lectronique(s) \u00e9mise(s) au titre du Contrat tiennent lieu de facture(s) d\u2019origine, conform\u00e9ment \u00e0 l\u2019article 289 du Code g\u00e9n\u00e9ral des imp\u00f4ts. Le Client renonce express\u00e9ment \u00e0 contester la validit\u00e9 des factures sign\u00e9es \u00e9lectroniquement \u00e9mises en application du Contrat et des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente au seul motif que ces factures ont \u00e9t\u00e9 \u00e9mises et transmises par voie \u00e9lectronique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client peut \u00e0 tout moment demander \u00e0 MAILSOAR de lui adresser une facture papier d\u00e9taillant les \u00e9ch\u00e9ances mensuelles r\u00e9gl\u00e9es et \u00e0 venir au titre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment aux dispositions de l\u2019article L.441-10 du Code de commerce, en cas de retard et\/ou de d\u00e9faut de paiement, MAILSOAR pourra appliquer au Client des p\u00e9nalit\u00e9s de retard calcul\u00e9es au taux d\u2019int\u00e9r\u00eat appliqu\u00e9 par la Banque centrale europ\u00e9enne \u00e0 son op\u00e9ration de refinancement la plus r\u00e9cente, major\u00e9 de 10 points de pourcentage, exigibles sur l\u2019ensemble des sommes dues d\u00e8s le premier jour de retard et jusqu\u2019au complet paiement. Une indemnit\u00e9 forfaitaire de quarante (40) euros pour frais de recouvrement sera \u00e9galement due.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>7. Moyens mat\u00e9riels et immat\u00e9riels fournis par MailSoar<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MAILSOAR ne fournit au Client aucun moyen mat\u00e9riel ou immat\u00e9riel autre que ceux \u00e9ventuellement mentionn\u00e9s dans la description de chacun des Services qu\u2019elle propose et auxquels le Client a souscrit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En particulier, MAILSOAR ne fournit et\/ou ne met \u00e0 la disposition du Client aucune installation t\u00e9l\u00e9phonique, aucun \u00e9quipement terminal, aucun logiciel ni m\u00eame aucun ordinateur pour la r\u00e9alisation de ses Campagnes d\u2019Emailing. \u00c0 ce titre, le Client s\u2019engage envers le Prestataire \u00e0 disposer, au moins pendant toute la dur\u00e9e du Contrat, de l\u2019ensemble des moyens mat\u00e9riels et immat\u00e9riels n\u00e9cessaires \u00e0 la bonne ex\u00e9cution et \u00e0 la bonne mise en \u0153uvre de ses Campagnes d\u2019Emailing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019ensemble des frais de connexion t\u00e9l\u00e9phonique et d\u2019acc\u00e8s \u00e0 Internet, ou de logiciels ou d\u2019Infrastructure(s) de quelque nature que ce soit, sont \u00e0 la charge du Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>8. Coop\u00e9ration et garanties du Client<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client s\u2019engage \u00e0 collaborer activement avec MAILSOAR \u00e0 la bonne ex\u00e9cution du Contrat, notamment en affectant les ressources humaines et techniques n\u00e9cessaires et en r\u00e9pondant dans les meilleurs d\u00e9lais \u00e0 toute question, de quelque nature que ce soit, que lui soumet le Prestataire. Le Client s\u2019engage en outre \u00e0 fournir au Prestataire, dans les meilleurs d\u00e9lais, toute information demand\u00e9e par MAILSOAR dans le cadre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les Parties s\u2019engagent en tout \u00e9tat de cause \u00e0 toujours agir de bonne foi et en toute transparence l\u2019une envers l\u2019autre, et \u00e0 prendre toutes les mesures n\u00e9cessaires (sauf si elles sont d\u00e9raisonnables ou disproportionn\u00e9es) pour assurer la bonne ex\u00e9cution du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client accepte en outre express\u00e9ment que, dans le cas o\u00f9 (i) une r\u00e9union est programm\u00e9e avec MAILSOAR (en pr\u00e9sentiel et\/ou \u00e0 distance) dans le cadre de l\u2019ex\u00e9cution du Contrat et (ii) le Client n\u2019informe pas MAILSOAR de son indisponibilit\u00e9 au moins quarante-huit (48) heures \u00e0 l\u2019avance, MAILSOAR pourra facturer au Client une p\u00e9nalit\u00e9 forfaitaire de deux cent cinquante euros (250 \u20ac) pour chaque r\u00e9union qui n\u2019aura pas \u00e9t\u00e9 annul\u00e9e ou report\u00e9e conform\u00e9ment aux modalit\u00e9s du pr\u00e9sent paragraphe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client garantit \u00e0 MAILSOAR qu\u2019il a connaissance et respecte l\u2019ensemble des lois et r\u00e8glements applicables en mati\u00e8re de collecte et de traitement des Donn\u00e9es de Tiers, notamment s\u2019agissant des Donn\u00e9es de Tiers qu\u2019il transmet et\/ou communique au Prestataire, et\/ou auxquelles il lui donne acc\u00e8s, de quelque mani\u00e8re que ce soit et sur quelque support que ce soit, dans le cadre des Services. En particulier, le Client garantit MAILSOAR contre toute r\u00e9clamation, de quelque nature que ce soit, qui serait formul\u00e9e par un Tiers \u00e0 l\u2019encontre de MAILSOAR au titre des Donn\u00e9es que le Client lui aurait transmises et\/ou communiqu\u00e9es et\/ou auxquelles il lui aurait donn\u00e9 acc\u00e8s pour la r\u00e9alisation des Services et, plus g\u00e9n\u00e9ralement, dans le cadre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Par ailleurs, le Client s\u2019engage \u00e0 toujours signaler \u00e0 MAILSOAR toute anomalie, de quelque nature que ce soit, qui surviendrait pendant la dur\u00e9e du Contrat dans le cadre d\u2019une Campagne d\u2019Emailing, afin de permettre \u00e0 MAILSOAR de l\u2019accompagner au mieux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>9. R\u00e9siliation du Contrat<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>9.1<\/b> MAILSOAR peut r\u00e9silier le Contrat \u00e0 tout moment dans les cas suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>MAILSOAR a des doutes raisonnables et\/ou l\u00e9gitimes quant \u00e0 l\u2019exactitude et\/ou la v\u00e9racit\u00e9 des informations communiqu\u00e9es par le Client lors de sa souscription, notamment quant \u00e0 son identit\u00e9 et\/ou \u00e0 ses droits sur les Donn\u00e9es objets du Contrat (article 4 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente) ;<\/li>\n\n\n\n<li>Le Client ne respecte pas et\/ou manque de mani\u00e8re r\u00e9p\u00e9t\u00e9e \u00e0 ses obligations de coop\u00e9ration (article 8 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente) ;<\/li>\n\n\n\n<li>Les informations et contenus et, plus g\u00e9n\u00e9ralement, les Donn\u00e9es de quelque nature que ce soit communiqu\u00e9s par le Client et\/ou auxquels le Client donne acc\u00e8s \u00e0 MAILSOAR sont, par leur nature, leur finalit\u00e9 et\/ou leur port\u00e9e, immoraux, contraires aux bonnes m\u0153urs, \u00e0 la loi ou \u00e0 la r\u00e9glementation en vigueur et\/ou \u00e0 l\u2019ordre public ;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour l\u2019application des pr\u00e9sentes, MAILSOAR consid\u00e8re notamment comme immoraux et\/ou contraires aux bonnes m\u0153urs les informations et contenus de toute nature \u00e0 caract\u00e8re mena\u00e7ant, injurieux, haineux, raciste, homophobe, contrefaisant, mensonger, pornographique, violent, offensant, ind\u00e9cent, obsc\u00e8ne, agressif ou diffamatoire. Cette liste n\u2019est pas exhaustive.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le Client porte atteinte, de quelque mani\u00e8re que ce soit, aux droits de quelque nature que ce soit de MAILSOAR, d\u2019un Partenaire et\/ou d\u2019un Tiers ;<\/li>\n\n\n\n<li>Le Client utilise, par quelque moyen que ce soit, les Services fournis par MAILSOAR \u00e0 des fins immorales, contraires aux bonnes m\u0153urs, \u00e0 l\u2019ordre public, \u00e0 la loi et\/ou \u00e0 l\u2019\u00e9conomie g\u00e9n\u00e9rale du Contrat ;<\/li>\n\n\n\n<li>Le Client ne r\u00e8gle pas int\u00e9gralement une facture \u00e9mise par MAILSOAR au titre du Contrat et\/ou un pr\u00e9l\u00e8vement mis en place au titre du Contrat fait l\u2019objet d\u2019un incident ;<\/li>\n\n\n\n<li>Le Client ne dispose pas ou plus des comp\u00e9tences n\u00e9cessaires et propres \u00e0 l\u2019ex\u00e9cution du Contrat, soit parce qu\u2019il manifeste une opposition syst\u00e9matique aux conseils prodigu\u00e9s par MAILSOAR, soit parce qu\u2019il refuse de suivre et\/ou de fournir les instructions et\/ou informations, de quelque nature que ce soit, n\u00e9cessaires \u00e0 l\u2019ex\u00e9cution du Contrat ;<\/li>\n\n\n\n<li>MAILSOAR a connaissance de tout acte de piratage, de fraude ou de non-respect des r\u00e8gles d\u00e9ontologiques, l\u00e9gales ou morales imputable au Client ;<\/li>\n\n\n\n<li>Le Client fait l\u2019objet de poursuites judiciaires (et notamment p\u00e9nales) engag\u00e9es par des autorit\u00e9s judiciaires et\/ou administratives en lien avec son activit\u00e9 ;<\/li>\n\n\n\n<li>Le Client ne dispose pas de la pleine et enti\u00e8re propri\u00e9t\u00e9 et\/ou de l\u2019ensemble des droits et\/ou autorisations n\u00e9cessaires, de quelque nature que ce soit, et notamment mais non exclusivement administratifs, conventionnels, l\u00e9gaux et\/ou r\u00e9glementaires, sur les informations et\/ou Donn\u00e9es, de quelque nature que ce soit, qu\u2019il transmet et\/ou communique \u00e0 MAILSOAR et\/ou auxquelles il lui donne acc\u00e8s pour la bonne r\u00e9alisation des Services ;<\/li>\n\n\n\n<li>Le Client fait l\u2019objet d\u2019une proc\u00e9dure collective au sens du Livre VI du Code de commerce ;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9siliation du Contrat par MAILSOAR pour l\u2019un des motifs susvis\u00e9s peut r\u00e9sulter de la seule inex\u00e9cution, totale ou partielle, ou du seul manquement du Client \u00e0 l\u2019une quelconque des obligations susvis\u00e9es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans un tel cas, MAILSOAR adresse au Client, par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception, une Notification de R\u00e9siliation exposant les motifs qui l\u2019ont conduite \u00e0 r\u00e9silier le Contrat. La r\u00e9siliation est r\u00e9put\u00e9e effective le premier jour suivant la r\u00e9ception de la notification par le Client. \u00c0 d\u00e9faut de r\u00e9ception de cette notification par le Client, la r\u00e9siliation prend effet \u00e0 la date de premi\u00e8re pr\u00e9sentation de la lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception. Si le Client est situ\u00e9 \u00e0 l\u2019\u00e9tranger, la Notification de R\u00e9siliation peut \u00eatre adress\u00e9e par email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client dont le Contrat fait l\u2019objet d\u2019une telle r\u00e9siliation, pour l\u2019un des motifs susvis\u00e9s, est tenu de r\u00e9gler \u00e0 MAILSOAR l\u2019int\u00e9gralit\u00e9 des sommes restant dues \u00e0 MAILSOAR au titre du Contrat et pour la dur\u00e9e restant \u00e0 courir du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>9.2<\/b> En outre, il est express\u00e9ment convenu et accept\u00e9 entre les Parties que, hors les cas vis\u00e9s \u00e0 l\u2019article 9.1 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales, lorsque le Contrat est conclu pour une dur\u00e9e d\u00e9termin\u00e9e, il ne peut \u00eatre r\u00e9sili\u00e9 que pour un motif l\u00e9gitime, par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception adress\u00e9e \u00e0 l\u2019autre Partie et rest\u00e9e sans effet dans un d\u00e9lai de quinze (15) jours suivant sa r\u00e9ception et, s\u2019agissant du Client, uniquement en cas de faute d\u2019une particuli\u00e8re gravit\u00e9 de MAILSOAR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sauf en cas de r\u00e9siliation du Contrat par le Client en raison d\u2019une faute d\u2019une particuli\u00e8re gravit\u00e9 de MAILSOAR, les sommes dues au titre du Contrat restent dues \u00e0 MAILSOAR jusqu\u2019au terme convenu entre les Parties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>9.3<\/b> Les pr\u00e9sentes stipulations ne font pas obstacle \u00e0 ce que MAILSOAR engage toute action en justice qu\u2019elle jugerait n\u00e9cessaire \u00e0 l\u2019encontre du Client, afin d\u2019obtenir la r\u00e9paration int\u00e9grale de l\u2019ensemble des pr\u00e9judices, de quelque nature que ce soit, qu\u2019elle a subis et\/ou pourrait subir du fait et\/ou en lien, directement et\/ou indirectement, avec les agissements du Client. MAILSOAR est libre d\u2019exercer toutes les actions en justice \u00e0 sa disposition afin d\u2019obtenir r\u00e9paration de l\u2019ensemble des pr\u00e9judices, de quelque nature que ce soit, directs et\/ou indirects, qu\u2019elle subirait ou aurait subis du fait de tout manquement et\/ou de toute inex\u00e9cution par le Client de l\u2019une quelconque des obligations stipul\u00e9es au Contrat et\/ou du fait de tout acte du Client contraire aux bonnes m\u0153urs, \u00e0 la loi ou \u00e0 l\u2019ordre public qui aurait \u00e9t\u00e9 commis par le Client dans le cadre du Contrat et\/ou au travers de son utilisation des Services propos\u00e9s par MAILSOAR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>10. Force majeure<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aucune des Parties ne pourra \u00eatre tenue pour responsable de l\u2019inex\u00e9cution de l\u2019une quelconque de ses obligations contractuelles en raison de la survenance d\u2019un cas de <i>force majeure<\/i>. Outre ceux habituellement retenus par les juridictions fran\u00e7aises, sont consid\u00e9r\u00e9s comme des cas de force majeure : les gr\u00e8ves, les p\u00e9nuries d\u2019approvisionnement, les incendies, les tremblements de terre, les inondations, les guerres, les actes de terrorisme ou tout autre \u00e9l\u00e9ment impr\u00e9visible, irr\u00e9sistible et ext\u00e9rieur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si l\u2019emp\u00eachement est temporaire, l\u2019ex\u00e9cution de l\u2019obligation est suspendue, \u00e0 moins que le retard qui en r\u00e9sulterait ne justifie la r\u00e9solution du Contrat. Si l\u2019emp\u00eachement est d\u00e9finitif, le Contrat est r\u00e9solu <i>de plein droit<\/i> et les Parties sont lib\u00e9r\u00e9es de leurs obligations dans les conditions pr\u00e9vues aux articles 1351 et 1351-1 du Code civil.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour l\u2019application du Contrat, les Parties acceptent et reconnaissent que les Services peuvent \u00eatre ex\u00e9cut\u00e9s \u00e0 distance. En cons\u00e9quence, dans le cas o\u00f9, en raison d\u2019une \u00e9pid\u00e9mie ou d\u2019une pand\u00e9mie, le gouvernement (ou la ou les autorit\u00e9(s)) de la R\u00e9publique fran\u00e7aise (ou du pays du Client) prendrait des mesures locales ou nationales visant notamment \u00e0 restreindre la libert\u00e9 de circulation des personnes sur le territoire o\u00f9 se situent les locaux de la Soci\u00e9t\u00e9 MAILSOAR ou du Client, le Contrat ne pourra pas \u00eatre r\u00e9sili\u00e9 pour cause de force majeure, l\u2019essentiel des Services pouvant \u00eatre ex\u00e9cut\u00e9 \u00e0 distance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans un tel cas, les Parties conviendront d\u2019adapter au mieux la fourniture des Services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>11. Transmission de donn\u00e9es et d\u2019informations<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client assure et garantit \u00e0 MAILSOAR que l\u2019ensemble des informations et Donn\u00e9es, quels que soient leur nature et\/ou leur support, qu\u2019il transmettrait et\/ou communiquerait \u00e0 MAILSOAR et\/ou auxquelles il lui donnerait acc\u00e8s dans le cadre du Contrat sont valables, exactes et sinc\u00e8res.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client assure et garantit \u00e0 MAILSOAR qu\u2019il dispose de la pleine et enti\u00e8re propri\u00e9t\u00e9 et\/ou de l\u2019ensemble des droits et\/ou autorisations n\u00e9cessaires, de quelque nature que ce soit, et notamment mais non exclusivement administratifs, conventionnels, l\u00e9gaux et\/ou r\u00e9glementaires, sur les informations et Donn\u00e9es qu\u2019il transmettrait et\/ou communiquerait \u00e0 MAILSOAR et\/ou auxquelles il lui donnerait acc\u00e8s pour la bonne r\u00e9alisation des Services, ainsi que pour leur \u00e9ventuel traitement par MAILSOAR pour les besoins du Contrat. Si cette garantie venait \u00e0 \u00eatre modifi\u00e9e ou affect\u00e9e de quelque mani\u00e8re que ce soit en cours d\u2019ex\u00e9cution du Contrat, le Client doit en informer MAILSOAR dans les meilleurs d\u00e9lais, par \u00e9crit, \u00e0 l\u2019adresse email suivante : <a href=\"mailto:pierre@mailsoar.com\">pierre@mailsoar.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En tout \u00e9tat de cause, le Client assure et garantit \u00e0 MAILSOAR qu\u2019il a connaissance et respecte la r\u00e9glementation applicable en mati\u00e8re de collecte et de traitement des Donn\u00e9es de Tiers et\/ou des Donn\u00e9es \u00e0 caract\u00e8re personnel au sens du R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es n\u00b02016\/679, notamment s\u2019agissant des Donn\u00e9es de Tiers et\/ou Donn\u00e9es \u00e0 caract\u00e8re personnel qu\u2019il transmettrait et\/ou communiquerait au Prestataire et\/ou auxquelles il lui donnerait acc\u00e8s dans le cadre des Services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client garantit MAILSOAR contre toute r\u00e9clamation, de quelque nature que ce soit, qui serait formul\u00e9e par un Tiers \u00e0 l\u2019encontre de MAILSOAR au titre des Donn\u00e9es que le Client transmettrait et\/ou communiquerait \u00e0 MAILSOAR et\/ou auxquelles il lui donnerait acc\u00e8s dans le cadre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client est seul responsable des Donn\u00e9es qu\u2019il communique \u00e0 MAILSOAR et\/ou auxquelles il donne acc\u00e8s \u00e0 MAILSOAR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tout manquement du Client \u00e0 l\u2019un quelconque des engagements susvis\u00e9s pourra entra\u00eener la r\u00e9siliation du Contrat selon les modalit\u00e9s pr\u00e9vues \u00e0 l\u2019article 9.1 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La transmission des Donn\u00e9es par le Client \u00e0 MAILSOAR, ou l\u2019acc\u00e8s \u00e0 celles-ci, ne saurait en aucun cas \u00eatre r\u00e9put\u00e9(e) et\/ou interpr\u00e9t\u00e9(e) comme une cession de droits, de quelque nature que ce soit, du Client \u00e0 MAILSOAR sur les Donn\u00e9es concern\u00e9es. MAILSOAR accepte et reconna\u00eet ne d\u00e9tenir aucun droit sur les Donn\u00e9es autre que ceux qui lui auraient \u00e9t\u00e9 conc\u00e9d\u00e9s par le Client, aux seules fins de la r\u00e9alisation des Services objets du Contrat. \u00c0 ce titre, MAILSOAR s\u2019engage de mani\u00e8re ferme et irr\u00e9vocable \u00e0 n\u2019utiliser les Donn\u00e9es et informations communiqu\u00e9es par le Client et\/ou auxquelles le Client lui donnera acc\u00e8s qu\u2019aux seules fins de la r\u00e9alisation des Services objets du Contrat. MAILSOAR s\u2019engage de mani\u00e8re ferme et irr\u00e9vocable \u00e0 ne pas c\u00e9der et\/ou transf\u00e9rer, \u00e0 titre gratuit et\/ou on\u00e9reux, en tout ou partie, les Donn\u00e9es qui lui sont communiqu\u00e9es et\/ou auxquelles le Client lui donne acc\u00e8s dans le cadre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour l\u2019application des pr\u00e9sentes, il est rappel\u00e9 que :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>les \u00ab donn\u00e9es \u00e0 caract\u00e8re personnel \u00bb d\u00e9signent \u00ab <i>toute information se rapportant \u00e0 une personne physique identifi\u00e9e ou identifiable<\/i> \u00bb ; \u00ab <i>est r\u00e9put\u00e9e \u00eatre une \u201cpersonne physique identifiable\u201d une personne physique qui peut \u00eatre identifi\u00e9e, directement ou indirectement, notamment par r\u00e9f\u00e9rence \u00e0 un identifiant, tel qu\u2019un nom, un num\u00e9ro d\u2019identification, des donn\u00e9es de localisation, un identifiant en ligne, ou \u00e0 un ou plusieurs \u00e9l\u00e9ments sp\u00e9cifiques propres \u00e0 son identit\u00e9 physique, physiologique, g\u00e9n\u00e9tique, psychique, \u00e9conomique, culturelle ou sociale<\/i> \u00bb ; et que<\/li>\n\n\n\n<li>le \u00ab traitement \u00bb de donn\u00e9es \u00e0 caract\u00e8re personnel se d\u00e9finit comme \u00ab <i>toute op\u00e9ration ou tout ensemble d\u2019op\u00e9rations effectu\u00e9es ou non \u00e0 l\u2019aide de proc\u00e9d\u00e9s automatis\u00e9s et appliqu\u00e9es \u00e0 des donn\u00e9es ou des ensembles de donn\u00e9es \u00e0 caract\u00e8re personnel, telles que la collecte, l\u2019enregistrement, l\u2019organisation, la structuration, la conservation, l\u2019adaptation ou la modification, l\u2019extraction, la consultation, l\u2019utilisation, la communication par transmission, la diffusion ou toute autre forme de mise \u00e0 disposition, le rapprochement ou l\u2019interconnexion, la limitation, l\u2019effacement ou la destruction<\/i> \u00bb.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Il est \u00e9galement rappel\u00e9, s\u2019agissant des Donn\u00e9es de Tiers et\/ou Donn\u00e9es \u00e0 caract\u00e8re personnel que le Client transmettrait et\/ou communiquerait \u00e0 MAILSOAR et\/ou auxquelles il lui donnerait acc\u00e8s, que la Soci\u00e9t\u00e9 MAILSOAR sera, le cas \u00e9ch\u00e9ant, consid\u00e9r\u00e9e comme \u00ab sous-traitant \u00bb au sens du RGPD et le Client comme responsable de traitement. MAILSOAR ne traite aucune Donn\u00e9e \u00e0 caract\u00e8re personnel au sens du RGPD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>12. Confidentialit\u00e9<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>12.1<\/b> <b>Principe<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019ensemble des informations \u00e9chang\u00e9es entre les Parties dans le cadre de l\u2019ex\u00e9cution du Contrat sont et demeurent confidentielles pendant toute la dur\u00e9e du Contrat et apr\u00e8s son expiration et\/ou sa r\u00e9siliation, pour quelque cause que ce soit, sauf pour les besoins de la bonne ex\u00e9cution des Services souscrits par le Client aupr\u00e8s de MAILSOAR ou de l\u2019exercice des droits respectifs de chacune des Parties en cas de litige entre elles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Dans ces conditions, les Parties acceptent, reconnaissent et se garantissent mutuellement que l\u2019ensemble des Informations Confidentielles et\/ou des \u00e9changes qui seront communiqu\u00e9s et\/ou r\u00e9alis\u00e9s entre elles, et\/ou auxquels elles se donneront acc\u00e8s, sont et demeureront couverts par une stricte confidentialit\u00e9.<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour l\u2019application du pr\u00e9sent article :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Destinataire<\/b> \u00bb d\u00e9signe la Partie qui re\u00e7oit l\u2019information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>\u00c9metteur<\/b> \u00bb d\u00e9signe la Partie qui communique l\u2019information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Informations Confidentielles<\/b> \u00bb d\u00e9signe les Donn\u00e9es et\/ou informations d\u00e9tenues ou poss\u00e9d\u00e9es par l\u2019une ou l\u2019autre des Parties, qui ne rel\u00e8vent pas du domaine public ou qui n\u2019ont pas encore \u00e9t\u00e9 divulgu\u00e9es sous une forme mat\u00e9rielle ou immat\u00e9rielle, quels que soient le mode et les circonstances de leur divulgation, y compris, sans que cette liste soit limitative, les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>les informations, inventions, conceptions, proc\u00e9d\u00e9s, proc\u00e9dures, formules, am\u00e9liorations, technologies ou m\u00e9thodes ;<\/li>\n\n\n\n<li>les \u00e9chantillons, rapports, donn\u00e9es, savoir-faire, travaux en cours, mod\u00e8les, dessins et plans, photos, outils de d\u00e9veloppement, sp\u00e9cifications, logiciels, codes sources, codes objets, organigrammes et bases de donn\u00e9es ;<\/li>\n\n\n\n<li>les strat\u00e9gies marketing, plans, documentations et informations ou projections financi\u00e8res, op\u00e9rations, pr\u00e9visions de ventes, business plans et r\u00e9sultats relatifs \u00e0 l\u2019activit\u00e9 commerciale pass\u00e9e, pr\u00e9sente ou future de l\u2019une ou l\u2019autre des Parties et de ses entit\u00e9s li\u00e9es ou filiales ;<\/li>\n\n\n\n<li>les secrets d\u2019affaires, les projets relatifs aux produits ou services et les listes de clients ou de fournisseurs.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab <b>Partie<\/b> \u00bb d\u00e9signe indiff\u00e9remment le Destinataire ou l\u2019\u00c9metteur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chacune des Parties s\u2019engage \u00e0 :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 ne pas divulguer les Informations Confidentielles, directement ou indirectement, \u00e0 un Tiers ;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 ne pas utiliser les Informations Confidentielles \u00e0 d\u2019autres fins que l\u2019ex\u00e9cution du Contrat ;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 ne pas exploiter les Informations Confidentielles pour son propre compte ou par personne interpos\u00e9e dans le cadre d\u2019une activit\u00e9 concurrente ;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 informer son personnel et ses collaborateurs du caract\u00e8re confidentiel des Informations Confidentielles ainsi que des obligations et pr\u00e9cautions qui en d\u00e9coulent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le pr\u00e9sent engagement de confidentialit\u00e9 perdurera pendant cinq (5) ans \u00e0 compter de la fin du Contrat, quels qu\u2019en soient la cause, la nature ou la Partie \u00e0 l\u2019origine de celle-ci.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Destinataire restituera ou d\u00e9truira dans les meilleurs d\u00e9lais, et au plus tard dans un d\u00e9lai d\u2019un (1) mois, l\u2019ensemble des Informations Confidentielles et de leurs copies (reproduites ou stock\u00e9es sur quelque support que ce soit), y compris toutes les notes et documents issus des Informations Confidentielles communiqu\u00e9es dans le cadre du Contrat, \u00e0 la premi\u00e8re des dates suivantes : (i) la date de fin du Contrat ou (ii) toute date \u00e0 laquelle l\u2019\u00c9metteur en fait la demande au Destinataire, sauf si ces Informations Confidentielles sont n\u00e9cessaires \u00e0 l\u2019une des Parties dans le cadre d\u2019un litige les opposant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>12.2<\/b> <b>D\u00e9rogation<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Par d\u00e9rogation au principe \u00e9nonc\u00e9 \u00e0 l\u2019article 12.1 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales, le Client autorise express\u00e9ment MAILSOAR \u00e0 utiliser son image (logo, marque, nom) pour des \u00e9tudes de cas et des avis publics, y compris sur ses r\u00e9seaux sociaux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13. Stipulations g\u00e9n\u00e9rales<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.1<\/b> <b>Sous-traitance et transfert du Contrat<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MAILSOAR est en droit de sous-traiter tout ou partie de ses obligations au titre du Contrat au(x) Partenaire(s) de son choix pour l\u2019ex\u00e9cution de tout ou partie des Services, et\/ou de transf\u00e9rer l\u2019ex\u00e9cution de tout ou partie des Services objets du Contrat et\/ou le Contrat \u00e0 toute entit\u00e9 qui lui est affili\u00e9e ou qu\u2019elle contr\u00f4le au sens de l\u2019article L.233-3 du Code de commerce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.2<\/b> <b>Cession<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Contrat est conclu en consid\u00e9ration de la personne du Client signataire et ne peut en cons\u00e9quence \u00eatre c\u00e9d\u00e9 et\/ou transf\u00e9r\u00e9 par le Client, \u00e0 titre gratuit ou on\u00e9reux, en tout ou partie, \u00e0 un Tiers sans l\u2019accord pr\u00e9alable \u00e9crit de MAILSOAR. Toute cession ou tout transfert, quels qu\u2019en soient la d\u00e9nomination et\/ou la port\u00e9e, direct ou indirect, total ou partiel, r\u00e9alis\u00e9 en violation des dispositions du pr\u00e9sent article sera nul et de nul effet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.3<\/b> <b>Notifications et \u00e9lection de domicile<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toutes les notifications, mises en demeure et, de mani\u00e8re g\u00e9n\u00e9rale, toutes les correspondances de quelque nature que ce soit relatives \u00e0 l\u2019interpr\u00e9tation, la validit\u00e9, l\u2019ex\u00e9cution et\/ou la r\u00e9siliation du Contrat doivent \u00eatre adress\u00e9es par email \u00e0 l\u2019autre Partie, aux adresses email communiqu\u00e9es lors de la signature du Contrat, sauf dans les cas o\u00f9 il est express\u00e9ment pr\u00e9vu qu\u2019une lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception est requise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.4<\/b> <b>Modification des conditions g\u00e9n\u00e9rales<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client accepte et reconna\u00eet que les Conditions G\u00e9n\u00e9rales de Vente sont susceptibles d\u2019\u00e9voluer et peuvent \u00eatre modifi\u00e9es unilat\u00e9ralement et \u00e0 tout moment par MAILSOAR, notamment pour les besoins des Services qu\u2019elle fournit \u00e0 ses Clients, afin d\u2019am\u00e9liorer et\/ou de compl\u00e9ter les Services et\/ou de se conformer aux lois et r\u00e8glements en vigueur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chaque nouvelle version des Conditions G\u00e9n\u00e9rales de Vente est adress\u00e9e au Client par email. Ces nouvelles Conditions G\u00e9n\u00e9rales de Vente sont r\u00e9put\u00e9es re\u00e7ues le lendemain de l\u2019envoi dudit email par MAILSOAR. Si le Client n\u2019en informe pas MAILSOAR par \u00e9crit dans un d\u00e9lai d\u2019un (1) mois \u00e0 compter de la r\u00e9ception de la nouvelle version des Conditions G\u00e9n\u00e9rales de Vente, le Client est r\u00e9put\u00e9 avoir accept\u00e9 cette nouvelle version, qui s\u2019applique alors \u00e0 compter de la date de son acceptation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Client accepte et reconna\u00eet qu\u2019en cas de refus des termes des nouvelles Conditions G\u00e9n\u00e9rales de Vente, le Contrat pourra \u00eatre r\u00e9sili\u00e9 <i>de plein droit<\/i> par MAILSOAR selon les modalit\u00e9s pr\u00e9vues \u00e0 l\u2019article 9.1 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.5<\/b> <b>Non-renonciation<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le fait pour l\u2019une des Parties de ne pas se pr\u00e9valoir d\u2019un manquement de l\u2019autre Partie \u00e0 l\u2019une quelconque de ses obligations au titre du Contrat ne saurait \u00eatre interpr\u00e9t\u00e9 comme une renonciation \u00e0 l\u2019obligation en cause.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.6<\/b> <b>Nullit\u00e9 partielle<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si une ou plusieurs stipulations du Contrat sont tenues pour ill\u00e9gales, nulles, non applicables, invalides ou d\u00e9clar\u00e9es comme telles en application d\u2019une loi, d\u2019un r\u00e8glement ou \u00e0 la suite d\u2019une d\u00e9cision de justice devenue d\u00e9finitive, elles seront r\u00e9put\u00e9es non \u00e9crites et les autres stipulations garderont toute leur force et leur port\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans un tel cas, les Parties s\u2019efforceront de remplacer de bonne foi la clause annul\u00e9e par une stipulation licite ayant un objet et un effet similaires.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.7<\/b> <b>Titres<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les titres des articles du Contrat ont une valeur purement indicative et ne sauraient servir \u00e0 interpr\u00e9ter le contenu des stipulations auxquelles ils se rapportent au titre du Contrat et\/ou des pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.8<\/b> <b>Ind\u00e9pendance des Parties<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Contrat ne cr\u00e9e aucun lien de d\u00e9pendance et\/ou de subordination entre les Parties. Aucune des Parties ne peut se pr\u00e9valoir, \u00e0 l\u2019\u00e9gard des Tiers, d\u2019un pouvoir de repr\u00e9sentation de l\u2019autre Partie. Chacune des Parties demeure ind\u00e9pendante au titre du Contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>13.9<\/b> <b>Droit applicable et juridiction comp\u00e9tente<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le Contrat est r\u00e9gi par le droit fran\u00e7ais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TOUT DIFF\u00c9REND ET\/OU LITIGE RELATIF \u00c0 LA VALIDIT\u00c9, \u00c0 L\u2019INTERPR\u00c9TATION, \u00c0 L\u2019EX\u00c9CUTION ET\/OU \u00c0 LA R\u00c9SILIATION DU CONTRAT SERA SOUMIS \u00c0 LA COMP\u00c9TENCE EXCLUSIVE DES TRIBUNAUX COMP\u00c9TENTS DU RESSORT DU SI\u00c8GE SOCIAL DE MAILSOAR (EN L\u2019OCCURRENCE, LA VILLE DE LYON (69), FRANCE), NONOBSTANT PLURALIT\u00c9 DE D\u00c9FENDEURS, DEMANDE INCIDENTE, APPEL EN GARANTIE, PROC\u00c9DURE D\u2019URGENCE, EN R\u00c9F\u00c9R\u00c9 OU SUR REQU\u00caTE.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>MAILSOAR CONDITIONS G\u00c9N\u00c9RALES DE VENTE Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente font partie int\u00e9grante du Contrat conclu entre la soci\u00e9t\u00e9 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Cursor\",\"ha_cmc_text\":\"Happy Addons\"},\"elements\":[{\"id\":\"8074a39\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<h1 style=\\\"text-align: center;\\\"><b>MAILSOAR<\\\/b><\\\/h1><h1 style=\\\"text-align: center;\\\"><b>GENERAL TERMS AND CONDITIONS OF SALE<\\\/b><\\\/h1><p><span style=\\\"font-weight: 400;\\\">The present General Terms and Conditions of Sale form an integral part of the Contract concluded between the company MAILSOAR, a limited liability company (with a single shareholder), with a capital of 10,000 euros, registered within the Lyon Trade and Companies Register under number RCS 884 139 544, whose registered office is located at 558 Chemin du Panorama, 69300, Caluire-et-Cuire, France (hereinafter the \\u201c<\\\/span><b>Service Provider<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d or the Company \\u201c<\\\/span><b>MAILSOAR<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d, SIRET number 884 139 544 00016 \\\/ intra-community VAT number : FR10884139544) and the Customer (hereinafter the \\u201c<\\\/span><b>Custome<\\\/b><span style=\\\"font-weight: 400;\\\">r\\u201d \\u2013 and together with MAILSOAR the \\u201c<\\\/span><b>Parties<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d or individually a \\u201c<\\\/span><b>Party<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d).<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Company MAILSOAR specializes in assisting, advising and supporting its Customers in the IT Area, and more specifically in the field of deliverability of the Emailing Campaigns carried out by its Customers.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer has had access to all the information he deems necessary, in particular relating to the Services provided by the Company MAILSOAR. The Customer is solely responsible for the suitability of the Services offered by the Company MAILSOAR to his needs. In any cases, the Customer declares and acknowledges that the Services proposed by the Company MAILSOAR correspond and are in adequacy with its needs and expectations.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">These General Terms and Conditions of Sale apply for the duration of the Contract (as defined below).\\u00a0<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>1. Contractual documents<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The \\u201c<\\\/span><b>Contract<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d<\\\/span><span style=\\\"font-weight: 400;\\\"> refers to and is made up of the following documents in descending hierarchical order :<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Quotation (or Commercial Proposal) issued by MAILSOAR and signed by the Customer ;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">These General Terms and Conditions of the Company MAILSOAR ;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Where applicable, any other document which the Parties have expressly agreed in writing forms as an integral part of the Contract (by way of example, but without this list being exhaustive, any specific price schedule or timetable for the provision of Services).\\u00a0<\\\/span><\\\/li><\\\/ul><p><span style=\\\"font-weight: 400;\\\">The documents listed above constitute the entire agreement between the Parties (<\\\/span><i><span style=\\\"font-weight: 400;\\\">i.e,<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\"> the Contract) with respect to the subject matter of the Contract, and supersede and cancel all prior representations, negotiations, undertakings, oral or written communications, acceptances and agreements between the Parties with respect to the same subject matter.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Contract takes precedence over any other document and, in particular, over the Customer\\u2019s documents, including its conditions of purchase.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Contract may only be modified by means of a written amendment signed between the Parties by a duly authorized representative, except in the cases expressly referred to in Article 13.4 of these General Terms and Conditions of Sale.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">A reference to a document, standard, legislative provision, code or any other document implies any modification or updating of this document, standard, legislative provision or code.\\u00a0<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>2. Definitions<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">For the purposes of these General Terms and Conditions of Sale, all terms beginning with a capital letter (whether singular or plural) and appearing in these General Terms and Conditions of Sale, and more generally in the Contract, when not defined in the body of these General Terms and Conditions of Sale, have the following definition:\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Customer(s)<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d refers to one (or, if applicable, several) Customer(s) of MAILSOAR. A Customer is an individual or a legal entity that has signed a Contract with MAILSOAR for the purposes of its business.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Data<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d refers to any type of data and\\\/or information, of any nature whatsoever, which is transmitted and\\\/or communicated, by any means whatsoever and\\\/or to which one of the Parties gives access to the other Party, on any support whatsoever, within the framework of the Contract for the purposes of carrying out the Services.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u2018<\\\/span><b>Emailing Campaign(s)<\\\/b><span style=\\\"font-weight: 400;\\\">\\u2019 refers to the emailing campaigns carried out by the Customer.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>General Terms and Conditions of Sale<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d refers to the present general terms and conditions of sale.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Infrastructure<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d refers to the software used by the Customer for the purposes of its Emailing Campaigns.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>MAILSOAR<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d or \\u201c<\\\/span><b>Service Provider\\u201d<\\\/b><span style=\\\"font-weight: 400;\\\"> refers to the company MAILSOAR, a limited liability company (with a single shareholder), with a capital of 10,000 euros, registered within the Lyon Trade and Companies Register under number RCS 884 139 544, whose registered office is located at 558 Chemin du Panorama, 69300, Caluire-et-Cuire, France.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Partner(s)<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d means any partner or service provider of MAILSOAR involved in the Contract in any way whatsoever, in particular for technical and\\\/or operational purposes, alongside MAILSOAR.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Quotation<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d (or \\u2018<\\\/span><b>Commercial Proposal\\u2019<\\\/b><span style=\\\"font-weight: 400;\\\">) means the quotation or commercial proposal sent by MAILSOAR to the Customer, at the Customer's request, relating to the Services covered by the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Service(s)<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d refers to all services provided by MAILSOAR under the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Third Party<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d means any person other than the Service Provider and\\\/or the Customer.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>3. Purpose of the Contract<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The purpose of these General Terms and Conditions of Sale is to define the rights and obligations of the Parties under the Contract, as well as the terms and conditions of performance of the Contract.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>4. Limitation<\\\/b><\\\/span><\\\/p><p><b>4.1<\\\/b> <span style=\\\"font-weight: 400;\\\">The Customer declares and acknowledges that the Quotation or the Commercial Proposal has been sent to it by MAILSOAR at its request and that the Services referred to therein according to, if applicable, the price agreed and for the duration indicated, correspond to the one(s) selected by the Customer after having been presented those Services by MAILSOAR and having spoken with MAILSOAR.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer acknowledges having been informed of the Contract in its entirety prior to signing it, and in particular these General Terms and Conditions of Sale.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Signing the Quotation or Sales Proposal implies full and unreserved acceptance of these General Terms and Conditions of Sale by the Customer.\\u00a0<\\\/span><\\\/p><p><b>4.2<\\\/b> <span style=\\\"font-weight: 400;\\\">The Customer signs the Contract via an electronic procedure set up by MAILSOAR or remotely by exchanging e-mails. In this respect, the Parties acknowledge that all documents exchanged between them and signed by electronic means or by exchange of e-mails shall be deemed authentic between them, in the same way as paper copies signed and exchanged by hand.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Parties acknowledge that the technical process of electronic signature implemented makes it possible to guarantee and constitute proof of: (i) the identification of the signatory of the document, (ii) the preservation of the integrity of its contents, (iii) the preservation of the confidentiality of the Data and contents and (iv) the timestamping of the dispatch and receipt.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Parties expressly waive their right to contest the admissibility, validity and probative value of the electronic signature. They also acknowledge that documents signed electronically will be admitted as originals before the courts and will constitute proof of the contents they contain, which proof will be admissible, valid and enforceable between the Parties, in the same way, under the same conditions and with the same probative force as a document bearing a handwritten signature, in accordance with articles 1366 to 1368 of the French Civil Code.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The electronic signature certificate is available to the Parties upon written request by the Customer.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Parties may also sign the Contract on paper.<\\\/span><\\\/p><p><b>4.3<\\\/b> <span style=\\\"font-weight: 400;\\\">The Customer accepts and acknowledges that MAILSOAR has the right to refuse to allow the Customer to benefit from the Service(s) covered by the signed Contract, in particular in the event that MAILSOAR has reasonable and\\\/or legitimate doubts as to the accuracy and\\\/or veracity of the information communicated by the Customer as part of its subscription to the Service(s) and in particular with regard to its identity and\\\/or its rights to the Data covered by the Contract. In such an event, MAILSOAR may terminate the Contract in accordance with the terms and conditions of Article 9 of these General Terms and Conditions of Sale.<\\\/span><\\\/p><p><b>4.4<\\\/b> <span style=\\\"font-weight: 400;\\\">In the event that the Customer wishes to benefit from Services provided by MAILSOAR for several companies (or entities which may be affiliated to it), the Customer shall enter into a Contract with MAILSOAR for each company (or entity) concerned.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>5. Services provided by Mailsoar<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">MAILSOAR essentially provides its customers with Services of assistance, advice and support in implementing and improving the deliverability of their Emailing Campaigns.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">MAILSOAR does not grant to the Customer any guarantee other than those eventually set forth in these General Terms and Conditions.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In any event, it is expressly agreed between the Parties, and accepted by the Customer, that MAILSOAR is bound by a general obligation of means in the context of the Service(s) it provides under the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Therefore, the Customer expressly accepts and acknowledges that MAILSOAR is not bound by any obligation of result in respect of the Customer, in particular, but not exclusively, in relation to the deliverability of its Emailing Campaigns, or the achievement of its marketing or sales objectives.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">THE CUSTOMER ACCEPTS AND ACKNOWLEDGES THAT THE SERVICES PROVIDED BY MAILSOAR CONSIST ESSENTIALLY OF SUPPORT AND ADVICE TO THE CUSTOMER IN IMPROVING THE DELIVERABILITY OF HIS EMAILING CAMPAIGNS.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer accepts and acknowledges that MAILSOAR cannot guarantee the deliverability of the Emailing Campaigns carried out by the Customer.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">MAILSOAR does not carry out Emailing Campaigns in the name and\\\/or on behalf of its Customers.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer is responsible at its own expense for acquiring and obtaining all necessary rights, licenses and agreements, of whatever nature, for the needs of its activity. MAILSOAR does not provide and\\\/or make available to the Customer, in any way whatsoever, any tangible (material) or intangible (immaterial) means.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>6. Cost of delivery services and payment<\\\/b><\\\/span><\\\/p><p><b>6.1.<\\\/b> <b>Liminary<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The cost of each Service selected by the Customer is indicated on the Quotation (or the Commercial Proposal) sent by MAILSOAR at the Customer's request; it may be an hourly rate or a monthly package. The cost of the Services is indicated in euros before tax and are payable in euros.<\\\/span><\\\/p><p><b>6.2<\\\/b> <b>Terms of payment<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer undertakes to pay the cost of the Services to which it has subscribed to MAILSOAR either by bank transfer, direct debit or credit card, on receipt of the corresponding invoice and at the latest within fifteen (15) working days following receipt of each invoice. Invoices are sent, for the first, at the beginning of MAILSOAR\\u2019s mission, then and in any case, at the beginning of the month, payment in advance to be made by the Customer.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Each invoice mentions the cost of the Services in euros, tax not included, but including the Value Added Tax (VAT) legally applicable on the day the invoice is issued, or where applicable, the exemption from which the Customer benefits.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">If a direct debit has been set up between the Parties, this direct debit will take place at the beginning of each month, in arrears. All costs relating to payment by the Customer (or refusal of payment \\\/ direct debit) shall be borne by the Customer. In this respect, the Customer undertakes to ensure that his bank account has sufficient funds. If, pursuant to this Contract, a transaction is refused for any reason whatsoever, the Customer agrees to reimburse MAILSOAR for any charges that may be invoiced to MAILSOAR, as well as any charges related to the refused payment.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">MAILSOAR draws the Customer\\u2019s attention to the fact that in the event of a payment incident (whatever its cause and\\\/or origin which would not be attributable to MAILSOAR and which would result in the non-receipt by MAILSOAR of a sum due under the Contract), MAILSOAR will be entitled to suspend the Service(s) to which the Customer has subscribed under the Contract without the Customer being able to invoke any prejudice whatsoever against MAILSOAR.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">MAILSOAR also draws the Customer's attention to the fact that suspension of the Services is not equivalent to termination of the Contract, as referred to in Article 9 of these General Terms and Conditions of Sale.<\\\/span><\\\/p><p><b>6.3<\\\/b> <b>Invoicing and late payment penalties<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">Invoices issued by MAILSOAR will be dematerialized and sent by e-mails to the Customer, either by MAILSOAR or by a Partner of MAILSOAR. Invoices will be archived by MAILSOAR in accordance with current regulations.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Unless expressly authorized by MAILSOAR, under no circumstances shall the amounts due be subject to any reduction, whether by compensation, counterclaim, adjustment or other intervention.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Parties expressly agree that the electronic invoice(s) issued under the Contract shall take the place of the original invoice(s) in accordance with Article 289 of the French General Tax Code. The Customer expressly waives the right to contest the validity of electronically signed invoices issued in application of the Contract and these General Terms and Conditions of Sale by the sole fact that such invoices have been issued and transmitted electronically.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer may at any time request that MAILSOAR send him a paper invoice detailing the monthly instalments paid and those to come under the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In accordance with the provisions of article L.441-10 of the French Commercial Code, in the event of late and\\\/or non-payment, MAILSOAR may charge the Customer late payment penalties set a rate equal to the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points, applicable to all sums due from the first day of delay until full payment. A fixed penalty of forty (40) eros will also be payable.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>7. Material \\\/ immaterial means provided by Mailsoar<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">MAILSOAR does not provide the Customer with any material or immaterial means other than those eventually mentioned in the description of each of the Services it offers and to which the Customer has subscribed.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In particular, MAILSOAR does not provide and\\\/or make available to the Customer any telephone installation, terminal equipment, software, or even a computer for the execution of its Emailing Campaigns. In this respect, the Customer undertakes to the Service Provider to have, at least for the duration of the Contract, all the material and immaterial means necessary for the proper execution and implementation of its Emailing Campaigns.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">All costs of telephone connections and Internet access, or of software or Infrastructure(s) of any kind whatsoever, shall be borne by the Customer.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>8. Customer cooperation and guarantees<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer undertakes to cooperate actively with MAILSOAR in the proper performance of the Contract, including by allocating the necessary human and technical resources and by responding as quickly as possible to any questions of any kind submitted to it by the Service Provider. The Customer further undertakes to provide the Service Provider, as soon as possible, with any information requested by MAILSOAR in connection with the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Parties undertake in any event to always act in good faith and to be transparent with each other, and to take all necessary steps (except where unreasonable or disproportionate) to ensure the proper performance of the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer further expressly agrees that, in the event that (i) a meeting is, in the execution of the Contract, scheduled with MAILSOAR (in person and\\\/or remotely) and (ii) the Customer fails to give MAILSOAR at least forty-eight (48) hours' notice of its unavailability to participate in such meeting, MAILSOAR may charge the Customer a flat-rate penalty of two hundred and fifty euros (\\u20ac250) for each meeting not cancelled or postponed in accordance with the terms of this paragraph.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer guarantees and warrants to MAILSOAR that it is aware of and complies with all applicable laws and regulations regarding the collection and processing of Third Party Data, in particular with respect to any Third Party Data that the Customer transmits and\\\/or communicates and\\\/or provides access to, in any manner whatsoever and on any support whatsoever, to the Service Provider in connection with the Services. In particular, the Customer guarantees MAILSOAR against any claim, of whatever nature, which would be formulated by a Third Party against MAILSOAR as for the Data which the Customer would have transmitted and\\\/or communicated and\\\/or to which it would have given access to MAILSOAR for the performance of the Services and in a more general way, within the framework of the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In addition, the Customer undertakes always to declare to MAILSOAR any anomaly, of any nature whatsoever, which may occur during the term of the Contract in the context of an Emailing Campaign, in order to enable MAILSOAR to provide the best possible support.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>9. Termination of the Contract<\\\/b><\\\/span><\\\/p><p><b>9.1<\\\/b> <span style=\\\"font-weight: 400;\\\">MAILSOAR may terminate the Contract at any time in the following cases:<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">MAILSOAR has reasonable and\\\/or legitimate doubts as to the accuracy and\\\/or truthfulness of the information communicated by the Customer as part of its registration, particularly with regard to its identity and\\\/or its rights to the Data which is the subject of the Contract (Article 4 of these General Terms and Conditions of Sale);<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer fails to comply with and\\\/or repeatedly breaches its obligations to cooperate (Article 8 of these General Terms and Conditions of Sale);<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The information and content and more generally the Data of any nature whatsoever communicated by the Customer and\\\/or to which the Customer gives MAILSOAR access are by their nature, purpose and\\\/or scope, immoral, contrary to morality, the law or regulations in force and\\\/or public order;<\\\/span><\\\/li><\\\/ul><p><span style=\\\"font-weight: 400;\\\">For the purposes of these terms and conditions, MAILSOAR considers immoral and\\\/or contrary to public decency to include information and content of any kind that is threatening, abusive, hateful, racist, homophobic, counterfeit, false, pornographic, violent, offensive, indecent, obscene, aggressive or defamatory. This list is not exhaustive.\\u00a0<\\\/span><\\\/p><ul><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer infringes, in any way whatsoever, the rights of any nature whatsoever, of MAILSOAR, a Partner and\\\/or a Third Party;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer uses; by any means whatsoever, the Services provided by MAILSOAR, for immoral purposes, contrary to good morals, public order, the law and\\\/or the general economy of the Contract;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer fails to pay in full an invoice issued by MAILSOAR under the Contract and\\\/or a direct debit set up under the Contract is the subject of an incident;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer does not have or no longer has the skills necessary and specific to the execution of the Contract, either because he manifests systematic opposition to the advice given by MAILSOAR, or because he refuses to follow and\\\/or provide the instructions and\\\/or information, of any nature whatsoever, necessary for the execution of the Contract;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">MAILSOAR becomes aware of any act of piracy, fraud or non-compliance with ethical, legal or moral rules, attributable to the Customer;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer is the subject of legal proceedings (and in particular criminal proceedings) by judicial and\\\/or administrative authorities in connection with its activity;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer does not have full and complete ownership and\\\/or all the necessary rights and\\\/or authorizations, whatever their nature, and in particular, but not limited to, administrative, conventional, legal and\\\/or regulatory with regard to the information and\\\/or Data, of whatever nature, which it transmits and\\\/or communicates and\\\/or to which it gives access to MAILSOAR for the proper performance of the Services;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">The Customer is the subject of insolvency proceedings within the meaning of Book VI of the French Commercial Code;<\\\/span><\\\/li><\\\/ul><p><span style=\\\"font-weight: 400;\\\">The termination of the Contract by MAILSOAR for any of the above-mentioned reasons may result solely from the Customer's total or partial non-performance or breach of any of the above-mentioned obligations.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In such a case, MAILSOAR will send the Customer, by registered letter with acknowledgement of receipt, a Notice of Termination stating the reasons which have led MAILSOAR to terminate the Contract. Termination will be deemed effective on the first day following receipt of the notification by the Customer. Should the Customer fail to receive this notification, termination will take effect on the date of presentation of the Registered Letter with Acknowledgement of Receipt. If the Customer is located abroad, Notice of Termination may be sent by e-mail.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer whose Contract is the subject of such termination, for one of the above-mentioned reasons, must pay to MAILSOAR the totality of the sums remaining due to MAILSOAR under the Contract and for the remaining duration of the Contract.<\\\/span><\\\/p><p><b>9.2<\\\/b> <span style=\\\"font-weight: 400;\\\">In addition, it is expressly agreed and accepted between the Parties that, except for the cases mentioned in Article 9.1 of these General Terms and Conditions, when the Contract is for a fixed term, it can only be terminated for justified cause by Registered Letter with Acknowledgement of Receipt sent to the other Party and remaining without effect within fifteen (15) days following its receipt and, on the part of the Customer, only in the event of a particularly serious fault on the part of MAILSOAR.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Except in the event of termination of the Contract by the Customer due to a particularly serious fault on the part of MAILSOAR, the amounts due under the Contract are due to MAILSOAR until the term agreed between the Parties.<\\\/span><\\\/p><p><b>9.3<\\\/b> <span style=\\\"font-weight: 400;\\\">These stipulations do not prevent MAILSOAR from taking any legal action it deems necessary against the Customer, in order to obtain full compensation for all damages, of any nature whatsoever, which it has suffered and\\\/or may suffer as a result of and\\\/or in connection with, directly and\\\/or indirectly, the Customer's actions. MAILSOAR is free to exercise all legal actions at its disposal in order to obtain compensation for all damages, of any nature whatsoever, direct and\\\/or indirect, that it would suffer or would have suffered as a result of any breach and\\\/or non-performance by the Customer of any of the obligations stipulated in the Contract and\\\/or as a result of any act by the Customer which would be contrary to morality, the law or public order which would have been carried out by the Customer within the framework of the Contract and\\\/or via its use of the Services offered by MAILSOAR.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>10. Force majeure<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Neither of the Parties may be held liable for non-performance of any of its contractual obligations due to the occurrence of a case of <\\\/span><i><span style=\\\"font-weight: 400;\\\">force majeure<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">. In addition to those normally accepted by French courts, the following are cases of force majeure: strikes, supply shortages, fires, earthquakes, floods, wars, acts of terrorism or any other unforeseeable, irresistible and external element.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the Contract. If the impediment is definitive, the Contract is terminated <\\\/span><i><span style=\\\"font-weight: 400;\\\">ipso jure <\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">and the Parties are released from their obligations under the conditions set out in articles 1351 and 1351-1 of the French Civil Code.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">For the purposes of this Contract, the Parties accept and acknowledge that the Services may be performed remotely. Therefore, in the event that, due to an epidemic or pandemic, the government (or authority(ies)) of the French Republic (or that of the Customer) should take local or national measures intended in particular to restrict the freedom of movement of individuals due to an epidemic and\\\/or pandemic in the territory where the premises of Soci\\u00e9t\\u00e9 MAILSOAR or the Customer are located, the Contract may not be terminated for reasons of force majeure, as the essential part of the Services may be performed remotely.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In such a case, the Parties will decide to adapt the provision of the Services to the best of their ability.<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>11. Transfer of data and information<\\\/b><\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer assures and guarantees to MAILSOAR that all the information and Data, whatever their nature and\\\/or their support, which it would transmit and\\\/or communicate to MAILSOAR and\\\/or to which it would give him access within the framework of the Contract are valid, exact and sincere.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer assures and guarantees MAILSOAR that it has full and complete ownership and\\\/or all necessary rights and\\\/or authorizations, whatever their nature, and in particular, but not limited to, administrative, conventional, legal and\\\/or regulatory as regards information and Data, which it would transmit and\\\/or communicate and\\\/or to which it would give access to MAILSOAR for the good realization of the Services as well as with, if necessary, their possible treatment by MAILSOAR for the needs for the Contract. Should this guarantee be modified or affected in any way whatsoever during the performance of the Contract, the Customer must inform MAILSOAR as soon as possible, in writing, at the following e-mail address: <\\\/span><a href=\\\"mailto:pierre@mailsoar.com\\\"><span style=\\\"font-weight: 400;\\\">pierre@mailsoar.com<\\\/span><\\\/a><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In any event, the Customer assures and warrants to MAILSOAR that it is aware of and complies with the applicable regulations regarding the collection and processing of Third Party Data and\\\/or Personal Data within the meaning of the General Data Protection Regulation n\\u00b02016\\\/679, in particular as regards the Third Party Data and\\\/or Personal Data that it would transmit and\\\/or communicate and\\\/or to which it would give access to the Service Provider within the framework of the Services.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer guarantees MAILSOAR against any claim, of any nature whatsoever, which would be formulated by a Third Party against MAILSOAR as for the Data that the Customer would transmit and\\\/or communicate and\\\/or to which it would give access to MAILSOAR within the framework of the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer is solely responsible for the Data which it communicates to MAILSOAR and\\\/or to which it gives access to MAILSOAR.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Any breach by the Customer of any of the above-mentioned undertakings may result in the termination of the Contract in accordance with the terms and conditions of Article 9.1 of these Terms and Conditions of Sales.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Under no circumstances shall the transfer or access given by the Customer to MAILSOAR with respect to the Data be deemed and\\\/or construed as a transfer of rights, of any nature whatsoever, from the Customer to MAILSOAR with respect to the Data concerned. MAILSOAR accepts and acknowledges that it does not hold any rights to the Data, other than those which may have been granted to it by the Customer, for the sole purpose of carrying out the Services covered by the Contract. In this respect, MAILSOAR firmly and irrevocably undertakes to use the Data and information communicated by the Customer and\\\/or to which it will be given access by the Customer solely for the purposes of carrying out the Services covered by the Contract. MAILSOAR firmly and irrevocably undertakes not to assign and\\\/or transfer, free of charge and\\\/or against payment, in whole or in part, the Data communicated to it and\\\/or to which it is given access by the Customer within the framework of the Contract.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">For the purposes of the present, it is recalled that:<\\\/span><\\\/p><ol><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">\\u201cpersonal data\\u201d means \\u201c<\\\/span><i><span style=\\\"font-weight: 400;\\\">any information relating to an identified or identifiable natural person<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">\\u201d; \\u201c<\\\/span><i><span style=\\\"font-weight: 400;\\\">an \\u2018identifiable natural person\\u2019 is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">\\u201d; and that\\u00a0<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">\\u201cprocessing\\u201d of personal data can be defined as \\u201c<\\\/span><i><span style=\\\"font-weight: 400;\\\">any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">\\u201d.<\\\/span><\\\/li><\\\/ol><p><span style=\\\"font-weight: 400;\\\">It is also reminded regarding Third Party and\\\/or Personal Data that the Customer would transmit and\\\/or communicate and\\\/or to which he would give access to MAILSOAR that the MAILSOAR Company will, where applicable, be considered as a \\u201cprocessor\\u201d within the meaning of the RGPD and the Customer as the Data Processor. MAILSOAR does not process any Personal Data within the meaning of the RGPD.\\u00a0<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>12. Confidentiality<\\\/b><\\\/span><\\\/p><p><b>12.1<\\\/b> <b>Principle<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">All information exchanged between the Parties in connection with the performance of the Contract is and shall remain confidential throughout the term of the Contract and after its expiry and\\\/or termination, for whatever reason, except for the proper performance of the Services to which the Customer has subscribed with MAILSOAR or the exercise of the respective rights of each of the Parties, in the event of a dispute between them.<\\\/span><\\\/p><p><b>In these circumstances, the Parties accept, acknowledge and guarantee to each other that all Confidential Information and\\\/or exchanges that will be communicated and\\\/or carried out and\\\/or to which access will be given between them are and will remain covered by strict confidentiality.\\u00a0<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">For the purposes of this Article:<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Recipient<\\\/b><span style=\\\"font-weight: 400;\\\">\\\": refers to the Party receiving the information.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Discloser<\\\/b><span style=\\\"font-weight: 400;\\\">\\\": means the Party that communicates the information.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Confidential Information<\\\/b><span style=\\\"font-weight: 400;\\\">\\\": means Data and\\\/or information which is owned or possessed by either Party, which is not in the public domain, or which has not yet been disclosed in tangible or intangible form, regardless of the manner and circumstances of its disclosure, including without limitation the following information:<\\\/span><\\\/p><ol><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">information, inventions, designs, processes, procedures, formulas, improvements, technologies or methods\\u00a0;<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">samples, reports, data, know-how, works in progress, models, drawings\\\/plans, photos, development tools, specifications, software, source codes, object codes, flow charts and databases;\\u00a0<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">marketing strategies, plans, documentation and financial information or projections, operations, sales estimates, business plans and performance results relating to the past, present or future commercial activity of either Party and its related entities or subsidiaries;\\u00a0<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">trade secrets; plans relating to products or services and lists of customers or suppliers.\\u00a0<\\\/span><\\\/li><\\\/ol><p><span style=\\\"font-weight: 400;\\\">\\u201c<\\\/span><b>Party<\\\/b><span style=\\\"font-weight: 400;\\\">\\u201d means either the Recipient or the Discloser.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Each of the Parties undertakes to:<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">-<\\\/span> <span style=\\\"font-weight: 400;\\\">not to disclose the Confidential Information, directly or indirectly, to any Third Party;\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">- <\\\/span> <span style=\\\"font-weight: 400;\\\">not to use the Confidential Information for any purpose other than in connection with the Contract;\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">- <\\\/span> <span style=\\\"font-weight: 400;\\\">not to exploit Confidential Information on its own behalf or through any intermediary in the context of a competing activity;\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">- <\\\/span> <span style=\\\"font-weight: 400;\\\">not to omit to inform its staff and collaborators of the confidential nature of the Confidential Information and of the obligations and precautions arising therefrom;\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">This confidentiality undertaking shall continue for five (5) years from the end of the Contract, whatever the cause, nature or originating Party.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Recipient shall return or destroy as soon as possible, and without this period exceeding one (1) month, all Confidential Information and copies thereof (reproduced or stored on any medium whatsoever), including all notes and documents derived from the Confidential Information communicated within the framework of the Contract, on (i) the date of termination of the Contract or (ii) any date on which the Discloser requests the Recipient to do so, whichever is the earlier, except in the event that such Confidential Information is required by either Party in connection with litigation between them.<\\\/span><\\\/p><p><b>12.2<\\\/b> <b>Derogation<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">Notwithstanding the principle set out in Article 12.1 of these General Terms and Conditions, the Customer expressly authorizes MAILSOAR to use its image (logo, brand, name) for case studies and public reviews, including on its social networks.\\u00a0<\\\/span><\\\/p><p><span style=\\\"text-decoration: underline;\\\"><b>13. General stipulations<\\\/b><\\\/span><\\\/p><p><b>13.1<\\\/b> <b>Subcontracting and transfer of contract<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">MAILSOAR is entitled to subcontract all or part of its obligations under this Contract to the Partner(s) of its choice for the performance of all or part of the Services and\\\/or to transfer the performance of all or part of the Services covered by the Contract and\\\/or the Contract to any entity affiliated to it or under its control within the meaning of Article L.233-3 of the French Commercial Code.<\\\/span><\\\/p><p><b>13.2<\\\/b> <b>Assignment<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Contract is entered into in consideration of the person of the signing Customer and may not therefore be assigned and\\\/or transferred by the Customer, whether free of charge or against payment, in whole or in part, to a Third Party without the prior written consent of MAILSOAR. Any assignment or transfer, whatever its name and\\\/or scope, direct or indirect, total or partial, made in violation of the provisions of this Article shall be null and void.<\\\/span><\\\/p><p><b>13.3<\\\/b> <b>notification \\\/ election of domicile<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">All notifications, formal notices and, in general, all correspondence of any nature whatsoever in connection with the interpretation, validity, performance and\\\/or termination of the Contract must be sent by e-mail to the other Party at the e-mail addresses communicated when the Contract was signed, except in cases where it is expressly stated that registered letter with acknowledgement of receipt is required.<\\\/span><\\\/p><p><b>13.4 <\\\/b> <b>modification of terms and conditions<\\\/b><b>\\u00a0<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer accepts and acknowledges that the General Terms and Conditions of Sales are subject to change and may be modified unilaterally and at any time by MAILSOAR, in particular for the needs of the Services it provides to its Customers or in order to improve and\\\/or complete the Services and\\\/or to comply with current laws and regulations.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Each new version of the General Terms and Conditions of Sales will be sent to the Customer by e-mail. These new General Terms and Conditions of Sale will be deemed to have been received on the day following the sending of the said e-mail by MAILSOAR. If the Customer does not inform MAILSOAR in writing within one (1) month of receiving the new version of the General Terms and Conditions of Sales, the Customer will be deemed to have accepted the new version of the General Terms and Conditions of Sales, which will then apply from the date of acceptance.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Customer accepts and acknowledges that should he\\\/she refuse to accept the terms of the new General Terms and Conditions of Sales; the Contract may be terminated <\\\/span><i><span style=\\\"font-weight: 400;\\\">ipso jure<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\"> by MAILSOAR in accordance with the terms and conditions set out in Article 9.1 of these General Terms and Conditions.\\u00a0<\\\/span><\\\/p><p><b>13.5<\\\/b> <b>non-waiver<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The fact that either Party does not invoke a breach by the other Party of any of its obligations under the Contract shall not be construed as a waiver of the obligation in question.<\\\/span><\\\/p><p><b>13.6 <\\\/b> <b>partial invalidity<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">If one or more of the stipulations of the Contract is (or are) held to be illegal, null, void, inapplicable, invalid, null and void or considered to be so pursuant to a law, regulation or court decision which has become final, it (or they) shall be deemed to be unwritten, and the other stipulations shall remain in force.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">In such a case, the Parties will do their utmost to replace in good faith the cancelled clause by a lawful stipulation with a similar purpose and effect.<\\\/span><\\\/p><p><b>13.7<\\\/b> <b>titles<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The titles of the articles of the Contract are for information purposes only and do not enable the content of the stipulations relating thereto to be interpreted under the Contract and\\\/or these General Terms and Conditions of Sale.\\u00a0<\\\/span><\\\/p><p><b>13.8<\\\/b> <b>Independence of the parties<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Contract shall not create any relationship of dependence and\\\/or subordination between the Parties. Neither Party shall be entitled to claim vis-\\u00e0-vis Third Parties that it has the power to represent the other Party. Each of the Parties remains independent under the terms of the Contract.<\\\/span><\\\/p><p><b>13.9<\\\/b> <b>Applicable law and jurisdiction<\\\/b><\\\/p><p><span style=\\\"font-weight: 400;\\\">The Contract is governed by French law.\\u00a0<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">ANY DISPUTE AND\\\/OR LITIGATION RELATING TO THE VALIDITY, INTERPRETATION, EXECUTION AND\\\/OR TERMINATION OF THE CONTRACT SHALL BE SUBMITTED TO THE EXCLUSIVE JURISDICTION OF THE COMPETENT COURTS LOCATED WITHIN MAILSOAR'S HEAD OFFICE (IN THIS CASE, THE CITY OF LYON - (69) FRANCE), NOTWITHSTANDING PLURALITY OF DEFENDANTS, INCIDENTAL CLAIMS, WARRANTY CLAIMS, EMERGENCY PROCEEDINGS, BY REFEREE OR BY PETITION.<\\\/span><\\\/p>\",\"ekit_all_conditions_list\":[],\"ekit_adv_tooltip_content\":\"Tooltip Content.\",\"ekit_cursor_text_label\":\"Elementskit Cursor\",\"ha_cmc_text\":\"Happy Addons\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":false}]"],"rank_math_robots":["a:1:{i:0;s:5:\"index\";}"],"rank_math_analytic_object_id":["586"],"_last_translation_edit_mode":["native-editor"],"rank_math_focus_keyword":["CGV"],"rank_math_title":["CGV - Conditions de vente - Agence MailSoar "],"rank_math_description":["Consulter les conditions g\u00e9n\u00e9rales de vente CGV de l'agence MailSoar. Agence conseil en d\u00e9livrabilit\u00e9. Consultants senior. 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