{"id":16140,"date":"2024-09-13T10:34:13","date_gmt":"2024-09-13T08:34:13","guid":{"rendered":"https:\/\/www.mailsoar.com\/?p=16140"},"modified":"2026-10-05T15:00:37","modified_gmt":"2026-10-05T13:00:37","slug":"comment-fonctionnent-les-filtres-antispam","status":"publish","type":"post","link":"https:\/\/www.mailsoar.com\/fr\/ressources\/guide\/comment-fonctionnent-les-filtres-antispam\/","title":{"rendered":"Ma\u00eetriser les filtres anti-spam pour am\u00e9liorer la d\u00e9livrabilit\u00e9 des emails : guide pratique"},"content":{"rendered":"<h2>\n\t\t\t\tSommaire\t\t\t<\/h2>\n<p>\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/p>\n<p>Qu&rsquo;il s&rsquo;agisse d&rsquo;un e-mail, d&rsquo;une newsletter ou d&rsquo;une campagne emailing, la cl\u00e9 du succ\u00e8s en termes de d\u00e9livrabilit\u00e9 r\u00e9side dans un suivi rigoureux des KPI. Ces indicateurs de performance vous permettent non seulement de mesurer l&rsquo;efficacit\u00e9 de vos campagnes, mais aussi d&rsquo;anticiper et de corriger les \u00e9ventuelles lacunes avant qu&rsquo;elles ne nuisent \u00e0 vos r\u00e9sultats. <\/p>\n<p>Ces m\u00e9triques vous donneront un aper\u00e7u de la sant\u00e9 de vos campagnes, vous permettant ainsi d&rsquo;identifier et de corriger les erreurs avant qu&rsquo;elles ne nuisent \u00e0 votre taux de d\u00e9livrabilit\u00e9.<\/p>\n<h2>Comprendre les spams et les filtres anti-spam<\/h2>\n<p>Le <strong>spam<\/strong> est essentiellement un email non sollicit\u00e9 envoy\u00e9 en masse qui semble souvent sans int\u00e9r\u00eat pour le destinataire. Le spam peut prendre diff\u00e9rentes formes. Il peut s&rsquo;agir de publicit\u00e9s ind\u00e9sirables ou de messages frauduleux, comme des tentatives d&rsquo;hame\u00e7onnage ou la diffusion de virus informatiques.  <\/p>\n<p>Imaginons que vous ayez achet\u00e9 une liste d&rsquo;adresses email aupr\u00e8s d&rsquo;une entreprise sp\u00e9cialis\u00e9e dans ce domaine. \u00c0 premi\u00e8re vue, cette liste semble parfaite pour votre entreprise. Vous pensez qu&rsquo;il serait formidable de contacter ces personnes par email pour leur parler de votre entreprise et de vos activit\u00e9s. Mais comme ces personnes ne <strong>vous ont pas donn\u00e9 l&rsquo;autorisation de les contacter par email<\/strong>, l&rsquo;envoi de ce message serait consid\u00e9r\u00e9 comme du <strong>spam<\/strong>.   <\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-768x768.png\" alt=\"Illustration of a MailSoar spamourai working on an email to improve its deliverability and avoid spam filters.\" srcset=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-768x768.png 768w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-300x300.png 300w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-1030x1030.png 1030w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-80x80.png 80w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-1536x1536.png 1536w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-650x650.png 650w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-1300x1300.png 1300w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-24x24.png 24w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-36x36.png 36w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email-48x48.png 48w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/spamourai-MailSoar-email.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Pourquoi votre email est-il identifi\u00e9 comme spam ?<\/h2>\n<p>Selon <a href=\"https:\/\/www.validity.com\/everest\/returnpath\/\" target=\"_blank\" rel=\"noopener\">ReturnPath<\/a>, pr\u00e8s de<b> 21 % des e-mails<\/b> envoy\u00e9s par des professionnels finissent dans le dossier spam, m\u00eame s&rsquo;ils sont l\u00e9gitimes. Il y a deux raisons principales \u00e0 cela : <\/p>\n<p>Cependant, il arrive parfois que des e-mails parfaitement l\u00e9gitimes soient n\u00e9anmoins consid\u00e9r\u00e9s comme du spam. Cela peut \u00eatre le cas m\u00eame si votre <b>communication est pertinente et demand\u00e9e par le destinataire<\/b>. Alors, comment fonctionnent r\u00e9ellement ces filtres et comment pouvez-vous vous assurer que vos e-mails parviennent \u00e0 leur destinataire ?  <\/p>\n<h2>Comment fonctionne un filtre anti-spam ?<\/h2>\n<p>Le probl\u00e8me avec les <strong>filtres anti-spam<\/strong>, c&rsquo;est qu&rsquo;ils examinent toute une s\u00e9rie d&rsquo;\u00e9l\u00e9ments diff\u00e9rents pour d\u00e9terminer si un email est ind\u00e9sirable. Chaque email re\u00e7u est v\u00e9rifi\u00e9. Ils examinent toutes les diff\u00e9rentes fa\u00e7ons dont les emails sont envoy\u00e9s et les regroupent, tout comme le font les spammeurs. Lorsqu&rsquo;un email obtient un certain score, il est marqu\u00e9 comme spam et envoy\u00e9 directement dans le <strong>dossier spam<\/strong>.   <\/p>\n<p>D\u00e8s qu&rsquo;un email d\u00e9passe un certain seuil, il est<b> consid\u00e9r\u00e9 comme spam et plac\u00e9 directement dans le dossier spam.<\/b><\/p>\n<p>Ces filtres anti-spam sont sp\u00e9cifiques \u00e0 chaque service de messagerie : par exemple, un e-mail peut passer le filtre anti-spam de Yahoo, mais \u00eatre rejet\u00e9 par celui de Google. En effet, chaque serveur d\u00e9termine individuellement sa liste de crit\u00e8res pour consid\u00e9rer un e-mail comme spam. Cette liste \u00e9volue constamment, mais certains crit\u00e8res importants doivent \u00eatre pris en compte :  <\/p>\n<ul id=\"eael-feature-list-a21aa5f\">\n<li>\n\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M589.6 240l45.6-45.6c6.3-6.3 6.3-16.5 0-22.8l-22.8-22.8c-6.3-6.3-16.5-6.3-22.8 0L544 194.4l-45.6-45.6c-6.3-6.3-16.5-6.3-22.8 0l-22.8 22.8c-6.3 6.3-6.3 16.5 0 22.8l45.6 45.6-45.6 45.6c-6.3 6.3-6.3 16.5 0 22.8l22.8 22.8c6.3 6.3 16.5 6.3 22.8 0l45.6-45.6 45.6 45.6c6.3 6.3 16.5 6.3 22.8 0l22.8-22.8c6.3-6.3 6.3-16.5 0-22.8L589.6 240zM224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm89.6 32h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-74.2-60.2-134.4-134.4-134.4z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<h3>D\u00e9claration par le destinataire<\/h3>\n<p>Signalement par le destinataire de votre e-mail \u00e0 l&rsquo;aide du bouton \u00ab Signaler comme spam \u00bb de son service de messagerie. Cette information est imm\u00e9diatement transmise au serveur de messagerie, ce qui am\u00e9liore en m\u00eame temps le filtre anti-spam. <\/p>\n<\/li>\n<li>\n\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M487.976 0H24.028C2.71 0-8.047 25.866 7.058 40.971L192 225.941V432c0 7.831 3.821 15.17 10.237 19.662l80 55.98C298.02 518.69 320 507.493 320 487.98V225.941l184.947-184.97C520.021 25.896 509.338 0 487.976 0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<h3>Gr\u00e2ce aux filtres anti-spam<\/h3>\n<p>Chaque fournisseur de messagerie \u00e9lectronique (Gmail, Yahoo, Outlook, etc.) dispose de ses propres crit\u00e8res pour d\u00e9terminer si un e-mail est ind\u00e9sirable. Ces crit\u00e8res sont constamment mis \u00e0 jour et varient d&rsquo;une plateforme \u00e0 l&rsquo;autre. <\/p>\n<\/li>\n<li>\n\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M458.622 255.92l45.985-45.005c13.708-12.977 7.316-36.039-10.664-40.339l-62.65-15.99 17.661-62.015c4.991-17.838-11.829-34.663-29.661-29.671l-61.994 17.667-15.984-62.671C337.085.197 313.765-6.276 300.99 7.228L256 53.57 211.011 7.229c-12.63-13.351-36.047-7.234-40.325 10.668l-15.984 62.671-61.995-17.667C74.87 57.907 58.056 74.738 63.046 92.572l17.661 62.015-62.65 15.99C.069 174.878-6.31 197.944 7.392 210.915l45.985 45.005-45.985 45.004c-13.708 12.977-7.316 36.039 10.664 40.339l62.65 15.99-17.661 62.015c-4.991 17.838 11.829 34.663 29.661 29.671l61.994-17.667 15.984 62.671c4.439 18.575 27.696 24.018 40.325 10.668L256 458.61l44.989 46.001c12.5 13.488 35.987 7.486 40.325-10.668l15.984-62.671 61.994 17.667c17.836 4.994 34.651-11.837 29.661-29.671l-17.661-62.015 62.65-15.99c17.987-4.302 24.366-27.367 10.664-40.339l-45.984-45.004z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<h3>Probl\u00e8mes d&rsquo;authenticit\u00e9 (adresse IP, SPF, DKIM, etc.)<\/h3>\n<p>Pour \u00e9viter que vos emails ne finissent dans les spams, il est essentiel de prouver que vous en \u00eates bien l&rsquo;exp\u00e9diteur. Des outils tels que SPF, DKIM et DMARC vous aident \u00e0 valider votre authenticit\u00e9 et \u00e0 rassurer les filtres anti-spam. Vous souhaitez en savoir plus ? D\u00e9couvrez tout ce qu&rsquo;il faut savoir dans notre <a href=\"https:\/\/www.mailsoar.com\/fr\/ressources\/article\/authentification-des-emails\/\">article consacr\u00e9 \u00e0 l&rsquo;authentification des emails.<\/a>   <\/p>\n<\/p>\n<\/li>\n<\/ul>\n<ul id=\"eael-feature-list-410c209\">\n<li>\n\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h480c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48zm-352 96c35.3 0 64 28.7 64 64s-28.7 64-64 64-64-28.7-64-64 28.7-64 64-64zm112 236.8c0 10.6-10 19.2-22.4 19.2H86.4C74 384 64 375.4 64 364.8v-19.2c0-31.8 30.1-57.6 67.2-57.6h5c12.3 5.1 25.7 8 39.8 8s27.6-2.9 39.8-8h5c37.1 0 67.2 25.8 67.2 57.6v19.2zM512 312c0 4.4-3.6 8-8 8H360c-4.4 0-8-3.6-8-8v-16c0-4.4 3.6-8 8-8h144c4.4 0 8 3.6 8 8v16zm0-64c0 4.4-3.6 8-8 8H360c-4.4 0-8-3.6-8-8v-16c0-4.4 3.6-8 8-8h144c4.4 0 8 3.6 8 8v16zm0-64c0 4.4-3.6 8-8 8H360c-4.4 0-8-3.6-8-8v-16c0-4.4 3.6-8 8-8h144c4.4 0 8 3.6 8 8v16z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<h3>Adresse IP<\/h3>\n<p>Si votre adresse IP a \u00e9t\u00e9 associ\u00e9e \u00e0 du spam ou \u00e0 l&rsquo;utilisation de fournisseurs de services Internet peu fiables dans le pass\u00e9, elle peut \u00eatre mise sur <b>liste noire,<\/b> ce qui entra\u00eene l&rsquo;arriv\u00e9e de spam. Codage : un code incorrect, une utilisation <b>abusive ou excessive<\/b> de balises peut alerter les filtres anti-spam. Il est donc important de nettoyer votre langage HTML pour \u00e9viter les balises inutiles.  <\/p>\n<\/li>\n<li>\n\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M278.9 511.5l-61-17.7c-6.4-1.8-10-8.5-8.2-14.9L346.2 8.7c1.8-6.4 8.5-10 14.9-8.2l61 17.7c6.4 1.8 10 8.5 8.2 14.9L293.8 503.3c-1.9 6.4-8.5 10.1-14.9 8.2zm-114-112.2l43.5-46.4c4.6-4.9 4.3-12.7-.8-17.2L117 256l90.6-79.7c5.1-4.5 5.5-12.3.8-17.2l-43.5-46.4c-4.5-4.8-12.1-5.1-17-.5L3.8 247.2c-5.1 4.7-5.1 12.8 0 17.5l144.1 135.1c4.9 4.6 12.5 4.4 17-.5zm327.2.6l144.1-135.1c5.1-4.7 5.1-12.8 0-17.5L492.1 112.1c-4.8-4.5-12.4-4.3-17 .5L431.6 159c-4.6 4.9-4.3 12.7.8 17.2L523 256l-90.6 79.7c-5.1 4.5-5.5 12.3-.8 17.2l43.5 46.4c4.5 4.9 12.1 5.1 17 .6z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<h3>Le code<\/h3>\n<p>Un code incorrect, une <b>mauvaise utilisation ou une abondance<\/b> de balises peuvent alerter les filtres anti-spam. Il est donc important de faire attention et de nettoyer le langage HTML de votre e-mail afin d&rsquo;\u00e9viter les balises superflues, par exemple. <\/p>\n<\/li>\n<li>\n\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M290.74 93.24l128.02 128.02-277.99 277.99-114.14 12.6C11.35 513.54-1.56 500.62.14 485.34l12.7-114.22 277.9-277.88zm207.2-19.06l-60.11-60.11c-18.75-18.75-49.16-18.75-67.91 0l-56.55 56.55 128.02 128.02 56.55-56.55c18.75-18.76 18.75-49.16 0-67.91z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/p>\n<h3>Contenu et mise en forme<\/h3>\n<p>Il n&rsquo;existe pas de r\u00e8gles sp\u00e9cifiques concernant le contenu ou les images dans le marketing par email. Cependant, il est n\u00e9cessaire et important de<b> veiller \u00e0 ce que le contenu<\/b> de vos communications soit coh\u00e9rent avec le message transmis et votre sujet.\n<\/p>\n<\/li>\n<\/ul>\n<h4>Vous rencontrez des probl\u00e8mes de spam avec vos campagnes d&#8217;email marketing ? Notre \u00e9quipe d&rsquo;experts MailSoar peut vous aider \u00e0 r\u00e9soudre vos probl\u00e8mes de d\u00e9livrabilit\u00e9. <\/h4>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.mailsoar.com\/fr\/contact\/\"><br \/>\n\t\t\t\t\t\t\t\t\tContactez les experts MailSoar<br \/>\n\t\t\t\t\t<\/a><\/p>\n<h2>Comment \u00e9viter que vos emails ne finissent dans les spams ?<\/h2>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-768x768.png\" alt=\"Illustration of MailSoar&#039;s spamourai, which explains how to improve email deliverability to avoid anti-spam filters.\" srcset=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-768x768.png 768w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-300x300.png 300w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-1030x1030.png 1030w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-80x80.png 80w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-1536x1536.png 1536w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-650x650.png 650w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-1300x1300.png 1300w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-24x24.png 24w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-36x36.png 36w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice-48x48.png 48w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spam-apprentice.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<p>Nous avons rassembl\u00e9 quelques conseils et astuces pour \u00e9viter le spam dans votre prochaine campagne d&#8217;email marketing.<\/p>\n<h3>\n\t\t\t\t\t\t\tUtilisez une plateforme de messagerie \u00e9lectronique s\u00e9curis\u00e9e.<br \/>\n\t\t\t\t\t<\/h3>\n<p>Pour envoyer vos diff\u00e9rentes campagnes d&#8217;emailing, n&rsquo;utilisez pas vos<b> logiciels de messagerie<\/b> classiques tels que Gmail, Outlook ou Yahoo. Ces services, bien que tr\u00e8s efficaces, ne sont pas adapt\u00e9s au marketing par email. De plus, lorsque vous les utilisez, vous serez souvent limit\u00e9 non seulement par les options (lien de d\u00e9sabonnement, mesure des KPI et du ROI, etc.), mais aussi par le nombre d&rsquo;envois quotidiens.  <\/p>\n<p>Nous vous conseillons d&rsquo;utiliser des<b> services de messagerie \u00e9lectronique<\/b> fiables et s\u00e9curis\u00e9s tels que MailChimp, SendingBlue, FlowMailer ou tout autre logiciel de messagerie d\u00e9di\u00e9 offrant un bon taux de d\u00e9livrabilit\u00e9 afin d&rsquo;augmenter vos chances d&rsquo;atteindre la bo\u00eete de r\u00e9ception principale.<\/p>\n<p>Pour l&rsquo;anecdote, l&rsquo;un de nos clients utilisait Gmail avant de faire appel \u00e0 nous pour envoyer ces emails. Depuis qu&rsquo;il a cess\u00e9 de l&rsquo;utiliser, la <b>d\u00e9livrabilit\u00e9 de ses campagnes d&#8217;emailing a augment\u00e9 de plus de 300 % <\/b>! D\u00e9couvrez leur success story <a href=\"\/fr\/?page_id=15789\">ici<\/a> ! <\/p>\n<p>\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M507.73 109.1c-2.24-9.03-13.54-12.09-20.12-5.51l-74.36 74.36-67.88-11.31-11.31-67.88 74.36-74.36c6.62-6.62 3.43-17.9-5.66-20.16-47.38-11.74-99.55.91-136.58 37.93-39.64 39.64-50.55 97.1-34.05 147.2L18.74 402.76c-24.99 24.99-24.99 65.51 0 90.5 24.99 24.99 65.51 24.99 90.5 0l213.21-213.21c50.12 16.71 107.47 5.68 147.37-34.22 37.07-37.07 49.7-89.32 37.91-136.73zM64 472c-13.25 0-24-10.75-24-24 0-13.26 10.75-24 24-24s24 10.74 24 24c0 13.25-10.75 24-24 24z\"><\/path><\/svg>\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\t\tTravaillez l&rsquo;objet de votre email<br \/>\n\t\t\t\t\t<\/h3>\n<p>Comme l&rsquo;objet est l&rsquo;une des premi\u00e8res choses que nous voyons dans notre bo\u00eete de r\u00e9ception, il est important de bien le r\u00e9diger. Tout d&rsquo;abord, il joue un r\u00f4le tr\u00e8s important dans le taux d&rsquo;ouverture de vos communications, mais les filtres anti-spam y sont \u00e9galement particuli\u00e8rement attentifs. <\/p>\n<p>Il est donc tr\u00e8s important d&rsquo;en prendre soin et d&rsquo;\u00e9viter autant que possible certaines pratiques afin de ne pas augmenter votre score et de<b> ne pas finir dans les spams.<\/b><\/p>\n<p>N&rsquo;abusez pas des majuscules, des points d&rsquo;exclamation ou de tout autre caract\u00e8re sp\u00e9cial qui risquerait de faire atterrir votre e-mail directement dans les spams.<br \/>M\u00e9fiez-vous des<b> mots associ\u00e9s aux spams<\/b>, c&rsquo;est-\u00e0-dire les mots qui sont presque directement associ\u00e9s aux spams. Il s&rsquo;agit notamment des mots \u00ab gagner \u00bb, \u00ab urgent \u00bb, \u00ab offert \u00bb, \u00ab gagnant \u00bb, \u00ab promotion \u00bb, etc. En soi, ce sont g\u00e9n\u00e9ralement des mots attrayants, mais ils peuvent \u00eatre associ\u00e9s \u00e0 des escroqueries et donc \u00e0 des spams.  <\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/How-can-I-avoid-spam-filters.png\" alt=\"How to avoid spam filters when sending email?\" srcset=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/How-can-I-avoid-spam-filters.png 500w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/How-can-I-avoid-spam-filters-300x300.png 300w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/How-can-I-avoid-spam-filters-80x80.png 80w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/How-can-I-avoid-spam-filters-24x24.png 24w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/How-can-I-avoid-spam-filters-36x36.png 36w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/How-can-I-avoid-spam-filters-48x48.png 48w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><br \/>\n\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M528 64H384v96H192V64H48C21.5 64 0 85.5 0 112v352c0 26.5 21.5 48 48 48h480c26.5 0 48-21.5 48-48V112c0-26.5-21.5-48-48-48zM288 224c35.3 0 64 28.7 64 64s-28.7 64-64 64-64-28.7-64-64 28.7-64 64-64zm93.3 224H194.7c-10.4 0-18.8-10-15.6-19.8 8.3-25.6 32.4-44.2 60.9-44.2h8.2c12.3 5.1 25.7 8 39.8 8s27.6-2.9 39.8-8h8.2c28.4 0 52.5 18.5 60.9 44.2 3.2 9.8-5.2 19.8-15.6 19.8zM352 32c0-17.7-14.3-32-32-32h-64c-17.7 0-32 14.3-32 32v96h128V32z\"><\/path><\/svg>\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\t\tIndiquez clairement qui vous \u00eates.<br \/>\n\t\t\t\t\t<\/h3>\n<p>Pour \u00e9viter d&rsquo;alerter les filtres anti-spam, il est avant tout important de conserver autant que possible la <b>m\u00eame adresse e-mail<\/b>. Cela permettra \u00e0 vos destinataires de savoir clairement qui vous \u00eates et de reconna\u00eetre votre nom d&rsquo;exp\u00e9diteur, \u00e9vitant ainsi d&rsquo;\u00eatre signal\u00e9 comme spam, mais cela am\u00e9liorera \u00e9galement la r\u00e9putation de votre adresse. Ce dernier point est tr\u00e8s important lors du calcul de votre score de filtrage.  <\/p>\n<p>\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M112 224c61.9 0 112-50.1 112-112S173.9 0 112 0 0 50.1 0 112s50.1 112 112 112zm0-160c26.5 0 48 21.5 48 48s-21.5 48-48 48-48-21.5-48-48 21.5-48 48-48zm224 224c-61.9 0-112 50.1-112 112s50.1 112 112 112 112-50.1 112-112-50.1-112-112-112zm0 160c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zM392.3.2l31.6-.1c19.4-.1 30.9 21.8 19.7 37.8L77.4 501.6a23.95 23.95 0 0 1-19.6 10.2l-33.4.1c-19.5 0-30.9-21.9-19.7-37.8l368-463.7C377.2 4 384.5.2 392.3.2z\"><\/path><\/svg>\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\t\tMaintenir un bon rapport image\/texte<br \/>\n\t\t\t\t\t<\/h3>\n<p>\u00c9tant donn\u00e9 que les filtres anti-spam ne peuvent pas lire les images, si votre e-mail est compos\u00e9 exclusivement d&rsquo;images ou en contient beaucoup, les<b> filtres anti-spam vous consid\u00e9reront comme un spammeur essayant de contourner leur contr\u00f4le.<\/b><\/p>\n<p>Vous devez trouver le bon \u00e9quilibre entre texte et images pour illustrer votre message sans \u00e9veiller les soup\u00e7ons des FAI. Nos experts recommandent une proportion moyenne de <b>60 % de texte et 40 % d&rsquo;images dans vos communications.<\/b> <\/p>\n<h3>\n\t\t\t\t\t\t\tExp\u00e9dition des envois<br \/>\n\t\t\t\t\t<\/h3>\n<p>Les filtres anti-spam sont con\u00e7us pour d\u00e9tecter les<b> envois massifs <\/b>et les rediriger automatiquement vers le dossier <b>SPAM<\/b>. Pour contourner ce probl\u00e8me, il est pr\u00e9f\u00e9rable d&rsquo;envoyer vos campagnes en plusieurs lots. Cela vous permettra \u00e9galement d&rsquo;analyser les horaires qui conviennent le mieux \u00e0 vos destinataires, tout en \u00e9vitant le redoutable dossier !  <\/p>\n<h3>\n\t\t\t\t\t\t\tAdoptez la bonne fr\u00e9quence d&rsquo;envoi<br \/>\n\t\t\t\t\t<\/h3>\n<p>Si vous d\u00e9cidez d&rsquo;envoyer vos e-mails<b> plus fr\u00e9quemment<\/b>, il y a de fortes chances que les FAI vous consid\u00e8rent comme intrusif et redirigent vos e-mails vers le dossier spam. Mais l&rsquo;inverse est \u00e9galement vrai. Si votre strat\u00e9gie d&rsquo;envoi est trop espac\u00e9e, vos destinataires sont \u00e9galement plus susceptibles de vous marquer comme spam, car ils ne se souviendront pas de votre nom ni de la raison pour laquelle ils se sont inscrits \u00e0 votre liste de diffusion au d\u00e9part.  <\/p>\n<p>Vous souhaitez en savoir plus sur la <a href=\"https:\/\/www.mailsoar.com\/fr\/ressources\/guide\/frequence-envoi-campagnes-emailing\/\">fr\u00e9quence d&rsquo;envoi ?<\/a> D\u00e9couvrez d\u00e8s maintenant notre article d\u00e9di\u00e9 ! <\/p>\n<h3>\n\t\t\t\t\t\t\tAjouter un lien de d\u00e9sabonnement<br \/>\n\t\t\t\t\t<\/h3>\n<p>Le lien de d\u00e9sabonnement est obligatoire depuis 2004 et la loi<b> CAN-SPAM de 2003<\/b>. Si vous ne l&rsquo;incluez pas dans vos campagnes par e-mail, il y a de fortes chances que les FAI vous p\u00e9nalisent et que votre nom de domaine soit mis sur liste noire. Dans ce cas, toutes vos futures campagnes seront consid\u00e9r\u00e9es comme du spam.  <\/p>\n<p>De plus, si vous ajoutez un lien de d\u00e9sabonnement, il y a de fortes chances que vos destinataires se d\u00e9sabonnent d&rsquo;eux-m\u00eames sans vous signaler comme spam. Il est donc important de mettre en \u00e9vidence ce lien de d\u00e9sabonnement. <\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/unsubscribe-button.png\" alt=\"\" srcset=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/unsubscribe-button.png 500w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/unsubscribe-button-300x300.png 300w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/unsubscribe-button-80x80.png 80w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/unsubscribe-button-24x24.png 24w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/unsubscribe-button-36x36.png 36w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/unsubscribe-button-48x48.png 48w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h3>\n\t\t\t\t\t\t\tOublier les pi\u00e8ces jointes<br \/>\n\t\t\t\t\t<\/h3>\n<p>Vous voulez attirer l&rsquo;attention des filtres anti-spam ? Alors commencez d\u00e8s maintenant \u00e0 ajouter des pi\u00e8ces jointes \u00e0 vos e-mails ! Si vous ne le saviez pas, les pi\u00e8ces jointes et les filtres anti-spam ne font pas bon m\u00e9nage. Les pi\u00e8ces jointes peuvent <b>contenir des virus<\/b>, par exemple, et les filtres anti-spam veulent vous en prot\u00e9ger.   <\/p>\n<p>Si vous devez ajouter une pi\u00e8ce jointe \u00e0 un e-mail, nous vous conseillons soit de l&rsquo;ajouter directement dans le corps de votre e-mail si possible (pour les photos, les graphiques, etc.), soit d&rsquo;ajouter un lien de t\u00e9l\u00e9chargement redirigeant vers une page d&rsquo;accueil, par exemple.<\/p>\n<p>En plus de ne pas \u00eatre consid\u00e9r\u00e9 comme du spam, votre message sera plus <b>l\u00e9ger et donc plus rapide \u00e0 ouvrir, et vous pourrez mesurer plus facilement l&rsquo;impact de votre lien gr\u00e2ce \u00e0 des balises ou \u00e0 l&rsquo;analyse des pages de destination.<\/b><\/p>\n<h3>\n\t\t\t\t\t\t\tG\u00e9rez votre liste de contacts<br \/>\n\t\t\t\t\t<\/h3>\n<p>Pour garantir une bonne d\u00e9livrabilit\u00e9, vous devez supprimer les contacts qui s&rsquo;engagent peu ou pas du tout dans vos campagnes. Bien que cela r\u00e9duise votre liste de diffusion, cela am\u00e9liorera la <b>r\u00e9putation de votre domaine d&rsquo;envoi<\/b>. Votre liste de contacts et la mani\u00e8re dont ils interagissent avec vos communications ont un impact tr\u00e8s important sur votre r\u00e9putation et la d\u00e9livrabilit\u00e9 de vos emails. Plus votre d\u00e9livrabilit\u00e9 est \u00e9lev\u00e9e, moins votre email sera consid\u00e9r\u00e9 comme du <b>spam<\/b>.   <\/p>\n<p style=\"text-align: left;\">Afin de respecter les int\u00e9r\u00eats de vos abonn\u00e9s, l&rsquo;<b>OPT-In<\/b> est essentiel pour garantir que les utilisateurs consentent explicitement \u00e0 recevoir des communications, en particulier dans le cadre du marketing par e-mail. En choisissant l&rsquo;option OPT-In, les personnes donnent leur consentement volontairement, souvent en cochant une case ou en remplissant un formulaire sp\u00e9cifique. <\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-768x432.png\" alt=\"Spamourai email from MailSoar blocks spam filters to improve email deliverability\" srcset=\"https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-768x432.png 768w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-300x169.png 300w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-1030x579.png 1030w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-1536x864.png 1536w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-24x14.png 24w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-36x20.png 36w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar-48x27.png 48w, https:\/\/www.mailsoar.com\/wp-content\/uploads\/2022\/03\/Spamourai-mailsoar.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<p style=\"text-align: left;\">Cette approche respecte la confidentialit\u00e9 des utilisateurs et garantit un engagement \u00e9clair\u00e9. Pour renforcer cette approche, le <b>double opt-in<\/b> est utilis\u00e9 : apr\u00e8s l&rsquo;inscription initiale, un e-mail de confirmation est envoy\u00e9, demandant une validation suppl\u00e9mentaire. Ce processus garantit que le consentement est authentique, r\u00e9duisant ainsi le risque d&rsquo;ajouts involontaires ou frauduleux \u00e0 une liste de diffusion.  <\/p>\n<h2>L&rsquo;importance d&rsquo;une surveillance constante pour \u00e9viter les filtres anti-spam<\/h2>\n<p><b>En moyenne, 83 % des entreprises B2B utilisent les newsletters dans le cadre de leur strat\u00e9gie de contenu<\/b>. Pour 40 % des sp\u00e9cialistes du marketing, l&#8217;emailing est consid\u00e9r\u00e9 comme une tactique cruciale pour le succ\u00e8s de leur marque (<a href=\"https:\/\/mondedumail.com\/statistiques-emailing\/#:~:text=Il%20s&#039;agit%20d&#039;une,17.8%25%20(Campaign%20Monitor).&amp;text=Le%20taux%20d&#039;ouverture%20des,de%2015.1%25%20(Campaign%20Monitor)\" target=\"_blank\" rel=\"noopener\">Monde du mail<\/a>). <\/p>\n<p>C&rsquo;est pourquoi, plus que jamais, vous devez tenir compte des filtres anti-spam, qui vous permettent d&rsquo;identifier les emails ind\u00e9sirables en prenant en compte diff\u00e9rents crit\u00e8res. Cependant, une strat\u00e9gie d&#8217;emailing mal configur\u00e9e peut faire atterrir vos emails marketing dans le dossier spam, m\u00eame s&rsquo;ils sont l\u00e9gitimes. <\/p>\n<p>Si vous avez besoin d&rsquo;aide pour r\u00e9soudre vos probl\u00e8mes de spam et de d\u00e9livrabilit\u00e9, MailSoar peut vous aider \u00e0 mettre en \u0153uvre la solution la mieux adapt\u00e9e \u00e0 vos objectifs marketing. Notre \u00e9quipe d&rsquo;experts est habitu\u00e9e \u00e0 g\u00e9rer la d\u00e9livrabilit\u00e9 pour les principaux exp\u00e9diteurs dans tous les secteurs d&rsquo;activit\u00e9. <\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.mailsoar.com\/fr\/contact\/\"><br \/>\n\t\t\t\t\t\t\t\t\tContactez-nous d\u00e8s maintenant<br \/>\n\t\t\t\t\t<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sommaire Qu&rsquo;il s&rsquo;agisse d&rsquo;un e-mail, d&rsquo;une newsletter ou d&rsquo;une campagne emailing, la cl\u00e9 du succ\u00e8s en termes de d\u00e9livrabilit\u00e9 r\u00e9side [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":15321,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_llm_markdown_disabled":false},"categories":[312],"tags":[317],"class_list":["post-16140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-placement-en-boite-de-reception-spam","tag-guide"],"spectra_custom_meta":{"rank_math_internal_links_processed":["1"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-post"],"_elementor_version":["3.29.2"],"rank_math_primary_category":["45"],"_top_nav_excluded":[""],"_cms_nav_minihome":[""],"_wp_page_template":["default"],"rank_math_title":["Comment \u00e9viter les filtres anti-spam lorsque je fais un email ? - MailSoar"],"rank_math_description":["Nos experts MailSoar expliquent ce que sont les filtres anti-spam, comment ils fonctionnent et comment les \u00e9viter. Consultez cet article pour en savoir plus sur le fonctionnement des filtres anti-spam. 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Cela vous permettra \\u00e9galement d'analyser les horaires qui conviennent le mieux \\u00e0 vos destinataires, tout en \\u00e9vitant le redoutable dossier !  <\\\/p>\",\"ekit_all_conditions_list\":[{\"_id\":\"59c1a0a\"}],\"ha_advanced_tooltip_content\":\"I am a tooltip\",\"ekit_adv_tooltip_content\":\"Tooltip Content.\",\"align\":\"justify\",\"ekit_cursor_text_label\":\"Elementskit Cursor\",\"ekit_cursor_image_src\":{\"id\":11325,\"url\":\"https:\\\/\\\/www.mailsoar.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/placeholder-236.png\"},\"ha_cmc_text\":\"Happy Addons\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"fce2001\",\"elType\":\"widget\",\"settings\":{\"selected_icon\":{\"value\":\"xlio ion-ios-send\",\"library\":\"ionicons\"},\"title_text\":\"Adoptez la bonne fr\\u00e9quence d'envoi\",\"description_text\":\"\",\"position\":\"left\",\"content_vertical_alignment\":\"middle\",\"text_align\":\"left\",\"title_bottom_space\":{\"unit\":\"px\",\"size\":7,\"sizes\":[]},\"icon_size\":{\"unit\":\"px\",\"size\":22,\"sizes\":[]},\"_margin\":{\"unit\":\"px\",\"top\":\"030\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"ekit_all_conditions_list\":[],\"ekit_adv_tooltip_content\":\"Tooltip Content.\",\"ekit_cursor_text_label\":\"Elementskit Cursor\",\"__globals__\":{\"primary_color\":\"globals\\\/colors?id=primary\",\"title_typography_typography\":\"globals\\\/typography?id=secondary\"},\"ekit_cursor_image_src\":{\"id\":11310,\"url\":\"https:\\\/\\\/www.mailsoar.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/placeholder-222.png\"},\"ha_cmc_text\":\"Happy Addons\"},\"elements\":[],\"widgetType\":\"icon-box\"},{\"id\":\"17f3a96\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>Si vous d\\u00e9cidez d'envoyer vos e-mails<b> plus fr\\u00e9quemment<\\\/b>, il y a de fortes chances que les FAI vous consid\\u00e8rent comme intrusif et redirigent vos e-mails vers le dossier spam. 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